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Concord Hospitality

Assistant General Manager- BRAND NEW OPENING HOTEL-The Waymark

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $77,093.00 - $96,366.40
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401k
Tuition Assistance
discounted room rates
Training and Development
Career advancement opportunities
performance-based bonus

Job Description

The Waymark Chattanooga is an exciting addition to the Hilton Tapestry Collection, bringing a fresh and dynamic hospitality experience to the Chattanooga area. As a newly opened hotel under the Hilton umbrella, The Waymark Chattanooga prides itself on delivering exceptional service, comfort, and a vibrant atmosphere that reflects both the local culture and Hilton's standards of excellence. The hotel is part of the renowned Hilton Tapestry Collection, known for its unique properties that combine tailored design with an inviting community feel, appealing to both leisure and business travelers seeking more than just a stay but a memorable experience.

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Job Requirements

  • Minimum 3-5 years of hospitality management experience
  • Strong leadership and team development skills
  • Excellent communication skills
  • Proven track record in guest satisfaction
  • Knowledge of hotel operations and financial reporting
  • Ability to work flexible hours including nights, weekends, and holidays

Job Qualifications

  • Minimum 3-5 years of hospitality management experience, preferably in a hotel environment
  • Strong leadership and team development skills
  • Excellent communication, interpersonal, and organizational abilities
  • Proven track record in guest satisfaction and employee engagement
  • Knowledge of hotel operations, budgets, and financial reporting
  • Ability to work flexible hours, including nights, weekends, and holidays

Job Duties

  • Ensures that all brand standards are being maintained in each area of the property
  • Oversees the operation of all hotel property departments
  • Maintains current licenses and permits as prescribed by local, state, and federal agencies
  • Provides a safe working environment in compliance with OSHA/MSDS
  • Ensures compliance with all corporate accounting procedures
  • Covers front desk shifts as needed
  • Ensures each department has accurate and complete inventory and all supplies are maintained
  • Assists and approves department managers' scheduling against guest and hours/occupied room goals
  • Assists team supervisors and managers with constructive coaching and counseling
  • Ensures top tier guest satisfaction scores and formulate strategies for improvement when needed
  • Provides excellent customer service by being readily available/approachable for all guests
  • Assists managers in proactive hiring and ensures appropriate staffing levels in all areas

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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