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Hilton Grand Vacations

Assistant General Manager - Boulevard

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k plan
Paid Time Off
travel benefits

Job Description

Hilton Grand Vacations is a renowned hospitality company specializing in vacation ownership and timeshare resorts. With a commitment to delivering exceptional guest experiences and luxurious accommodations, Hilton Grand Vacations has established itself as a leader in the vacation hospitality industry. The company operates multiple resort properties, providing guests with quality service, memorable stays, and a deep sense of community. Known for its dedication to excellence and employee engagement, Hilton Grand Vacations offers a dynamic work environment where passion for hospitality and career growth go hand in hand. The Boulevard location is one of the thriving properties under Hilton Grand Vacations,... Show More

Job Requirements

  • Minimum 7 years of hands-on experience in large-scale resort operations
  • At least 5 years of related hospitality experience
  • 5+ years in a managerial or director-level role
  • Previous experience in timeshare operations required
  • Exceptional verbal and written communication abilities
  • Proven experience in safety, security, and risk management
  • Strong understanding of finance, budgeting, scheduling, payroll, and project management
  • Demonstrated ability to build and sustain a high-engagement service culture
  • Proficient in relevant computer systems and software
  • Preferred prior leadership experience in guest service and food and beverage

Job Qualifications

  • Minimum 7 years of hands-on experience in large-scale resort operations
  • At least 5 years of related hospitality experience
  • 5+ years in a managerial or director-level role
  • Previous experience in timeshare operations required
  • Exceptional verbal and written communication abilities
  • Proven experience in safety, security, and risk management
  • Strong understanding of finance, budgeting, scheduling, payroll, and project management
  • Demonstrated ability to build and sustain a high-engagement service culture
  • Proficient in relevant computer systems and software
  • Preferred prior leadership experience in guest service and food and beverage

Job Duties

  • Builds and leads association(s) operating and retail budgets
  • Develops and maintains cost and labor controls
  • Conducts daily inspections of units, buildings, and grounds, noting deficiencies of team members, contractors and the physical appearance of property
  • Determines most appropriate and efficient method to address and seek innovative solutions
  • Monitor daily service levels in customer interactions
  • Remains alert to potential problems or areas of concern, ensuring appropriate action
  • Coaches, guides, and directs seven (7) department leaders

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Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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