Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
wellness incentive programs
Company discounts on hotel, food and beverage, retail, entertainment and partners
Free Meals
Free parking
health benefits
Income protection benefits
Professional and personal development opportunities
Job Description
MGM Resorts International is a premier global entertainment company known for its vibrant resorts and casinos, primarily located in Las Vegas, Nevada. Renowned for its commitment to spectacular hospitality and unforgettable experiences, MGM Resorts offers diverse venues ranging from luxurious hotels and thrilling casinos to world-class restaurants and entertainment shows. The company prides itself on its dedication to innovation, customer satisfaction, and community involvement, making it a top employer in the hospitality industry. Being part of MGM Resorts means joining a team where excitement, diversity, and excellence drive the culture and customer experiences, ensuring every guest enjoys a unique and... Show More
Job Requirements
- High school diploma or GED
- Minimum 2 years of restaurant management experience in a high-volume environment
- Experience managing employees under a collective bargaining agreement
- Ability to work flexible hours including nights, weekends, and holidays
- Strong leadership and interpersonal skills
- Excellent problem-solving and guest service abilities
- Knowledge of hospitality industry standards and compliance regulations
Job Qualifications
- High school diploma or GED
- Minimum 2 years of high-volume restaurant management experience
- Previous experience managing employees under a collective bargaining agreement
- Strong leadership and team management skills
- Excellent communication and interpersonal skills
- Ability to handle guest complaints effectively
- Knowledge of health, safety, and sanitation regulations
- Proficient in budgeting and inventory control
- Experience with training and development of staff
Job Duties
- Lead and manage daily restaurant operations, fiscal budgets, labor productivity, scheduling, inventory control, guest service standards, and execution of marketing strategies to produce short-term profitability
- Execute on the restaurant’s business plan and assist General Manager with developing and executing tactics to achieve goals and targets
- Assist General Manager with managing Human Resources responsibilities including creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction
- Quality hiring, training and succession planning process that encompass the company’s diversity commitment
- Adherence to company’s third party representation philosophy and compliance with policies, legal requirements, employment law, and collective bargaining agreements
- Interact with guests frequently to ensure satisfaction and enjoyment of dining experience
- React to guest complaints and take appropriate action
- Manage guest feedback channels through approved company practices
- Work alongside culinary team to ensure seamless service experience between kitchen and dining room
- Responsible for execution of policies, operating procedures, training programs, directives, menus, rules and regulations for restaurant staff
- Own restaurant’s execution of F&B and company-wide initiatives and programs
- Maintain highest standards of health, sanitation and cleanliness within all beverage areas
- Responsible for completion of all company compliance training by restaurant staff
- Maintain excellent knowledge of venue’s food and beverage products, menu items and equipment used to perform duties
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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