Assistant General Manager at Fairfield Inn Winston Salem Downtown
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $50,000.00 - $55,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Personal time
Vacation Time
insurance benefits
quarterly bonuses
hotel discounts
Job Description
Summit Hospitality Group is a well-established company specializing in the hotel and hospitality sector. With a focus on delivering exceptional guest experiences, Summit Hospitality Group operates multiple hotels adhering to high standards of service and customer satisfaction. As a company committed to growth and excellence, they emphasize professional development and quality in all facets of their operations, from front desk management to guest services and operational planning. Their organizational culture supports a flexible work environment and values diversity, equity, and inclusion, ensuring equal employment opportunities for all individuals regardless of background or personal characteristics.
The position of Assistant General ... Show More
The position of Assistant General ... Show More
Job Requirements
- Minimum 2-5 years experience with name-brand hotel or restaurant companies
- 2-5 years of progressive management experience preferred
- Service-oriented style with professional presentation and interpersonal skills
- Hotel or hospitality degree is an asset
- Clear and concise written and verbal communication skills in English
- Proficient in Microsoft Office and Excel
- High energy and entrepreneurial spirit
- Motivational leadership abilities
- Interested in career progression in hotel or hospitality management roles
- Flexible work schedule
- Able to lift 25 lbs
- Valid driver's license
- Ability to sit, stand, and move for extended periods of time
Job Qualifications
- Minimum 2-5 years experience with name-brand hotel or restaurant companies
- 2-5 years of progressive management experience preferred
- Service-oriented style with professional presentation and interpersonal skills
- Hotel or hospitality degree is an asset
- Clear and concise written and verbal communication skills in English
- Proficient in Microsoft Office and Excel
- High energy and entrepreneurial spirit
- Motivational leadership abilities
- Interested in career progression in hotel or hospitality management roles
Job Duties
- Work a 50-hour week including weekends and evenings
- Manage short and long term planning of front office operations
- Collaborate on budget development and labor cost planning
- Adhere strictly to approved hotel budgets
- Ensure proper staffing levels
- Maintain guest room inventory
- Coach and counsel employees on corporate and brand standards
- Perform front office staff duties as needed
- Handle invoice coding, daily deposits, accounts receivables, scheduling, petty cash processing, and room inspections
- Maintain communication with housekeeping
- Keep updated on prices, rates, and special programs
- Investigate and resolve guest complaints promptly
- Lead and hold staff accountable for responsibilities
- Cover shifts due to call-offs or low business
- Work all shifts including weekends and evenings
- Develop and train subordinates
- Inspect public areas for cleanliness
- Adapt to changes and additional responsibilities as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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