Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.75 - $22.75
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
prescription drug coverage
Dental Insurance
Vision Insurance
Health savings account
flexible spending accounts
Life insurance
Disability insurance
401(k)
critical illness insurance
Hospital Indemnity insurance
accident insurance
Identity Theft Protection
legal services
Paid Time Off
Paid Maternity Leave
Tuition Reimbursement
Training and development programs
Employee assistance program
Job Description
Signature Aviation is the world’s leading operator of private aviation terminals, boasting more than 225 locations globally. As a premier hospitality organization and a certified Great Place to Work™, Signature Aviation is dedicated to delivering safe, seamless, and elevated experiences for private aviation guests, residents, and flight crews. Their extensive network and commitment to operational excellence set the gold standard in private aviation services, blending hospitality with technical expertise to create memorable journeys. This company prides itself on a vibrant culture that supports its nearly 6,000-strong team of aviation professionals and enthusiasts. Signature Aviation not only enhances travel experiences but... Show More
Job Requirements
- Minimum age of 18 years
- Ability to pass criminal and motor vehicle background checks
- Ability to pass drug screening tests
- Ability to meet airport security badge requirements
- Must be insurable under company insurance policies
- Ability to work flexible hours including nights, weekends, and holidays
- Comfortable working near active aircraft and ground service equipment
- Ability to work outdoors in various weather conditions
- Must pass company onboarding processes
- Maintain confidentiality and professionalism
- Ability to physically operate motor vehicles and ground support equipment
Job Qualifications
- Bachelor's degree or equivalent combination of education and experience
- Three to five years related experience or training
- One to two years aviation or cargo operations experience
- One to two years experience managing a team
- Trained or able to be trained for certifications such as towing and deicing
- Legal authorization to work in the employment jurisdiction
- Valid state driver's license
- Commercial driver's license preferred based on location
- Excellent vision and coordination
- Ability to pass color vision test
- Leadership skills including task assignment, feedback, and motivation
- Strong hospitality skills with guest service focus
- Effective communication skills in English
- Basic financial knowledge including budget and P&L
- Competency in Microsoft Office and company software
- Critical thinking and problem-solving abilities
- Excellent interpersonal and multitasking skills
- Strong organizational and time management capabilities
Job Duties
- Oversee all business functions of the private aviation terminal including service delivery, equipment and maintenance, facility condition, and staffing
- Collaborate with General Manager to maintain and develop new business
- Ensure compliance with all company, local, state, federal, and airport regulations
- Act as liaison with airport community
- Manage and direct subordinate leaders and team members including scheduling, coordination, and conducting meetings
- Administer time and attendance and process new team members
- Lead safe and efficient base operations according to policies and procedures
- Manage team member performance and corrective actions
- Interview, onboard, train, and engage team members
- Ensure completion of all airline-required training
- Serve as resource and escalation point for guest service matters
- Provide business development support and relationship management
- Maintain knowledge of company facilities, services, and guest information
- Collaborate with team members, guests, and visitors for professional service
- Perform ramp operations as needed
- Proactively prepare for aircraft arrivals/departures and address safety concerns
- Assist in regulatory compliance, audits, and reporting
- Manage inventory pursuant to procurement policies
- Maintain security of premises including parking, terminal, and AOA
- Oversee ground service equipment and facility maintenance
- Maintain safe, clean, and secure ramps and operations
- Conduct accident investigations and reporting
- Administer health, safety, security, and environmental software
- Oversee fuel quality control
- Enforce all operational, safety, and guest service requirements
- Stop unsafe work conditions when necessary
- Follow emergency response procedures
- Enforce physical, cyber, and data security protocols
- Maintain accurate records and payroll oversight as applicable
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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