Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $26.25
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
Training and development programs
Employee assistance program
Job Description
Hyatt Place is a well-known brand within the hospitality industry, recognized for its commitment to providing guests with exceptional service and meaningful experiences. Part of the Hyatt Hotels Corporation, Hyatt Place combines modern design and thoughtful amenities to create a comfortable and inviting atmosphere for travelers. With a global presence, Hyatt Place hotels cater to both business and leisure guests, offering convenience, reliability, and a welcoming environment. The company values an associate-driven culture that prioritizes attentive service and operational excellence, positioning itself as a preferred choice among travelers worldwide.
This role focuses on the position of Assistant General Man... Show More
This role focuses on the position of Assistant General Man... Show More
Job Requirements
- Excellent leadership skills
- analytical skills
- computer skills
- passion for guest service
- ability to collaborate with other departments
- ability to multitask
- ability to work in a fast-paced environment
- high level of attention to detail
- available to work a flexible schedule including evenings, weekends, and holidays
- ability to write reports, business correspondence, and procedure manuals
- excellent English speaking, reading, and writing skills
- bilingual in English and Spanish
- ability to effectively present information and respond to questions from groups of managers, employees, guests, visitors, and vendors
- ability to apply mathematical concepts such as fractions, percentages, ratios, and proportions
- ability to define problems, collect data, establish facts, and draw valid conclusions
- ability to interpret technical instructions
- physical ability to perform essential job functions including lifting up to 20 pounds
- willingness to inspect hotel premises and monitor activities
- commitment to uphold brand standards at all times
Job Qualifications
- College degree preferred or 4 years of related experience and/or training or equivalent combination of experience and education
- excellent English speaking, reading, and writing skills
- bilingual in English and Spanish
- ability to write reports, business correspondence, and procedure manuals
- ability to effectively present information and respond to questions from managers, employees, guests, visitors, and vendors
- ability to apply mathematical concepts such as fractions, percentages, ratios, and proportions to practical solutions
- strong leadership, analytical, and computer skills
- passion for guest service and collaboration with other departments
- multitasking ability and attention to detail
- flexible availability including evenings, weekends, and holidays
Job Duties
- Assign duties to staff and observe performance to ensure adherence to hotel policies and established operating procedures
- attract, retain, and motivate employees
- hire, train, develop, empower, coach, and counsel staff
- conduct performance and salary reviews
- maintain accurate records and oversee month-end financial processes
- assist in developing and managing annual budgets, marketing plans, forecasts, and objectives
- conduct staff meetings and all associate meetings
- oversee all hotel departments as directed by the General Manager
- adhere to franchise, company, and standard operating procedures
- receive and resolve guest complaints and employee issues
- perform General Manager functions in their absence
- cover shifts in all departments as scheduled
- assist with sales and marketing efforts
- answer inquiries related to hotel policies and services
- lead and maintain the hotel safety program
- support Front Office Manager with front desk operations including systems proficiency and team training
- oversee food and beverage operations ensuring quality, service, inventory management, and budget compliance
- review financial reports and implement cost control strategies
OysterLink is built for hospitality recruitment.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: