Assistant General Manager AGM

DeSoto, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $18.00 - $25.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Great bonuses

benefits

growth opportunities

career development paths

Job Description

Wingstop is a dynamic and fast-growing restaurant chain specializing in chicken wings with bold flavors and a commitment to quality. Established with a mission to Serve the World Flavor, Wingstop has cultivated a unique dining experience that combines great food with a vibrant and inclusive culture. The company emphasizes entrepreneurial spirit, leadership development, and a passion for delivering exceptional guest experiences. With a strong presence across numerous locations, Wingstop offers immense opportunities for career growth, bonuses, and benefits that reward dedication and hard work.

The management opportunities at Wingstop are ideal for goal-oriented individuals who possess strong leadership capab... Show More

Job Requirements

Minimum of high school diploma or GED required, some college preferred
Must be 18 years of age or older
Proficient in Microsoft Office (Word, Excel, Outlook) and able to adapt to new systems quickly

Job Qualifications

Minimum of 2 plus years of previous food service, retail or restaurant supervisory experience
Proficiency in analyzing profit and loss statements and overall financial performance of restaurant
Demonstrated ability in recruiting and selecting team members
Knowledge of labor laws
Strong written and verbal communication skills
Initiative and assertiveness
Strong interpersonal skills and conflict resolution skills
Strong leadership skills and ability to manage, train, develop and motivate a diverse crew that is highly engaged
Passionate about hospitality and serving the guest
Ability/flexibility to work 50 - 60 hours per week including mornings, evenings, weekends and/or holidays
Ability to problem solve
Ability to accept feedback and willingness to improve
Ability to set goals, create action plans, and implement those plans
Ability to measure performance, subjectively and objectively
Cultivate attractive culture within the restaurant
Ambassador and representative of the culture of the brand and the mission to Serve the World Flavor

Job Duties

Responsible for staffing the restaurant timely and efficiently with carefully selected team
Ensure the restaurant environment is safe at all times for both team members and guests
Oversee the correct facilitation of the orientation and onboarding process and ensure it is being executed properly
Write and implement or monitor shift leader development and performance plans
Ensure performance plans are written and executed as needed
Make all final hire and separation decisions for restaurant and ensure proper procedures are followed in regards to hiring, promotions and separations
Create team member schedules to ensure proper staffing levels for expected sale volumes, while taking team member availability, payroll and overtime costs into consideration
Own the performance of the entire team
Create the culture in the restaurant through respect, recognition and reward
Audit all facets of operations, deliver feedback and develop solutions to facilitate improvements
Have complete understanding of budget and cost trends that impact operations
Create a business plan
Perform financial analysis
Control cash, property, product and equipment
Build sales, control labor and food costs
Meet all targets set by Operations Leadership
Set aggressive goals to drive business metrics
Maintain operational standards and requirements in the restaurant
Identify and communicate maintenance problems to the Facilities Department
Maintain all facilities to Wingstop company standards
Ensure communication is passed across organization from the District Manager to every team member in the restaurant
Use Company provided tools to coach, mentor and develop team members to ensure a high performing restaurant team
Leverage the support of the Restaurant Support Center
Ensure all risk management issues are in compliance with company standards

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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