Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.50 - $23.75
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible scheduling
Job Description
Wendy's is one of the largest fast-food restaurant chains known for its quality food, customer service, and commitment to excellence. Established with a focus on innovation and customer satisfaction, Wendy's operates numerous locations nationwide, offering fast, friendly service and a diverse menu that appeals to a wide demographic. As a leading name in the quick-service restaurant industry, Wendy's emphasizes operational efficiency combined with an engaging workplace culture where employees can thrive. The company is committed to upholding all company policies, federal, state, and local laws, as well as ethical business practices to ensure a safe, enjoyable experience for all customers... Show More
Job Requirements
- high school diploma or equivalent
- minimum of 2 years experience in restaurant management or similar customer service leadership role
- ServSafe certification or local/state required food safety certification
- ability to work flexible hours including nights, weekends and holidays
- excellent verbal and written communication skills
- ability to stand for extended periods
- ability to manage multiple tasks efficiently
- proficiency with point of sale and inventory systems
- capacity to handle stressful situations productively
- valid work authorization
- willingness to comply with company dress and appearance policies
Job Qualifications
- proven leadership and management experience in a fast-paced retail or restaurant environment
- ServSafe certification or equivalent food safety certification
- experience in team training and development
- ability to manage operational budgets and control expenses
- strong communication and interpersonal skills
- knowledge of federal, state, and local employment laws
- ability to implement company policies and procedures effectively
- skilled in problem-solving and conflict resolution
- experience with sales and marketing initiatives
- commitment to quality and customer service excellence
- capability to work collaboratively with diverse teams
- experience in human resources functions including recruiting and employee retention
Job Duties
- assist the General Manager in managing daily restaurant operations and staff
- ensure execution of all company policies, procedures, programs, and systems
- maintain compliance with federal, state, and local laws and ethical business practices
- participate in interviewing, recommending, selecting, and training Shift Managers and Crew Members
- create and maintain an engaged employee environment and culture
- train and reinforce food safety procedures to all staff
- assist in meeting sales goals and participate in local marketing programs
- manage food, labor, and other controllable costs
- execute company policies for cash, property, product, and equipment control
- maintain safe working conditions and preventive maintenance
- achieve and maintain Quality, Service, Cleanliness and Customer Courtesy standards
- manage human resources programs and promote crew retention
- develop staffing and recruiting plans
- train and mentor Shift Managers and Crew Members
- ensure compliance with company systems and operating procedures
- anticipate and resolve operational problems
- perform other related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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