Assistant General Manager - 4511 98th St, STE 200
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $40,000.00 - $50,000.00
Work Schedule
Rotating Shifts
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Training and Development
flexible schedule
Job Description
Tide Cleaners is a dynamic and customer-centric company dedicated to revolutionizing the laundry experience with a mission to make caring for clothes so perfect and simple that people's lives no longer revolve around laundry. As a prominent player in the cleaning and garment care service industry, Tide Cleaners focuses on delivering exceptional quality and service that aligns seamlessly with the modern lifestyle. The company's commitment to its #LifeNotLaundry mission emphasizes innovation, convenience, and impeccable customer care, positioning it as an ideal employer for individuals seeking to grow their careers in a supportive, goal-oriented environment.
The role of Assistant Gener... Show More
The role of Assistant Gener... Show More
Job Requirements
- Resume required
- Two or more years direct customer service experience
- Demonstrated dependability and professional demeanor
- Has led a team of 10 or more people
Job Qualifications
- Two or more years direct customer service experience
- Demonstrated dependability and professional demeanor
- Leadership experience managing a team of 10 or more people
- Excellent oral communication skills
- Strong written communication skills
- Proficient organizational skills
- Effective project management capabilities
- Skilled time management abilities
- Ability to communicate effectively over the phone
- Understanding of point-of-sale systems
Job Duties
- Provide exceptional customer service to customers
- Serve as primary liaison with customers
- Support and provide oversight for the Customer Service Representatives
- Open and/or close registers and prepare nightly deposits
- Greet and assist all walk-in customers in the store
- Meet, greet, and assist all valet drive-up customers at their car
- Process customer phone and personal relations
- Consultatively assist customers with cleaning, stain and/or finishing needs and/or concerns
- Sort and examine articles, picking out those that may need hand spotting, or stain treatment
- Occasionally assist back-of-house team members, including assembling orders and light pressing duties
- Mark-In incoming customer orders
- identify garments to be laundered or dry cleaned, tag, mark and classify all pieces and input information into the computerized register
- Consistently ensure cash drawer accuracy
- Follow Company’s new customer protocol
- Attend Company offered ongoing training and education, and on-site training
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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