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Assistant General Manager - (Expired Job)
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Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Travel opportunities
Job Description
The hiring establishment is a reputable hotel committed to delivering exceptional guest experiences through outstanding service and operational excellence. As part of a dynamic hospitality company, this organization values honesty, trustworthiness, and professionalism among its staff, particularly for roles involving access to guest rooms and sensitive property areas. The company fosters a supportive work environment where employees are encouraged to develop their skills and contribute to a welcoming atmosphere for all guests. The Assistant General Manager (AGM) oversees the day-to-day operations of critical hotel departments including Front Office, Housekeeping, and Maintenance. This role demands a strategic, hands-on leader who can... Show More
Job Requirements
- Pass appropriate security clearance per company policy
- Ability to stand for eight hours and perform physical tasks including lifting up to 60 pounds
- Effective communication skills
- Ability to multitask and work under pressure
- Willingness to work various shifts including nights, weekends and holidays
- Ability to travel overnight occasionally
- Knowledge of accounting practices and hotel operations
- Must be honest and trustworthy
Job Qualifications
- Two years’ experience supervising at least eight associates
- Three years’ experience in the hotel industry
- High school diploma or equivalent
- Prior experience with Hilton or Marriott preferred
- Knowledge of property management systems
- Strong supervisory and interpersonal skills
- Ability to analyze work for accuracy
- Proven problem-solving and guest service abilities
Job Duties
- Oversee day-to-day operations of Front Office, Housekeeping and Maintenance
- Manage personnel including hiring, training, coaching and counseling
- Monitor budget performance and maintain financial controls
- Complete administrative duties such as schedules, payroll, inventories and orders
- Maintain safety, security and emergency procedures
- Ensure high-quality guest service and satisfaction
- Communicate and document operations through internal systems
- Implement company policies and procedures
- Maintain brand certification and compliance
- Perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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