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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
flexible schedules
Career development opportunities
Job Description
Logan's Roadhouse is a well-established restaurant chain known for its inviting Western-themed atmosphere, hearty American cuisine, and commitment to delivering an exceptional dining experience. As a major player in the casual dining sector, Logan's Roadhouse combines a warm, friendly environment with a focus on quality food and excellent customer service. The company prides itself on operational excellence, strong team dynamics, and robust community involvement, making it a prominent choice for professionals aiming to grow their careers in the restaurant management field.
As an Assistant General Manager at Logan's Roadhouse, you will be entrusted with overseeing the day-to-day operation... Show More
As an Assistant General Manager at Logan's Roadhouse, you will be entrusted with overseeing the day-to-day operation... Show More
Job Requirements
- Must be at least 21 years of age
- Minimum two years restaurant management experience required
- College degree preferred or equivalent in experience
- Strong written and verbal communication skills
- Ability to work independently with minimal supervision
- Ability to positively motivate employees to work as a team to ensure that food and service meet appropriate standards
- Energetic and flexible
- Maintains a calm, tactful demeanor when dealing with difficult situations
- Well organized and detail oriented
- Forms strong working relationships within team
- Identifies additional tasks to be completed and willingly assists others
- Follows direction with focused attention
- Strong computer skills
- Must possess proper food handler and alcohol dispensing certifications
- Meets all company service standards
- Completes all ongoing certifications/validations (LTO, new menu, etc.)
- Maintains a clean area in the back-of-house
- Works swiftly to complete all service well tickets within company timeframes
- Adhere to company Uniform Attire and Appearance standards
Job Qualifications
- Minimum two years restaurant management experience required
- College degree preferred or equivalent in experience
- Strong written and verbal communication skills
- Ability to work independently with minimal supervision
- Ability to positively motivate employees to work as a team to ensure that food and service meet appropriate standards
- Energetic and flexible
- Maintains a calm, tactful demeanor when dealing with difficult situations
- Well organized and detail oriented
- Forms strong working relationships within team
- Identifies additional tasks to be completed and willingly assists others
- Follows direction with focused attention
- Strong computer skills
- Must possess proper food handler and alcohol dispensing certifications
- Meets all company service standards
- Completes all ongoing certifications/validations (LTO, new menu, etc.)
- Maintains a clean area in the back-of-house
- Works swiftly to complete all service well tickets within company timeframes
- Adhere to company Uniform Attire and Appearance standards
Job Duties
- Model hospitality skills and behaviors by conducting 100 percent table visits of guests in the restaurant
- Effectively handle guest complaints
- Assist marketing techniques and research to attract new guests
- Build positive, professional relationships with members of the community
- Assist with all staffing needs to ensure proper staffing levels are maintained
- Review applications, interview candidates, and training
- Plan and lead shift meetings and solicit feedback from team members
- Provide performance feedback including coaching and progressive discipline, development goals, and recognition to hourly team members on an ongoing and timely basis
- Responsible for the proper submission and documentation of all guest and team member related injuries and/or incidents
- Effectively communicate all employee relation issues to Human Resources
- Manage shifts to achieve sales and profit goals including hourly labor and cost of sales
- Responsible for completion of administrative manager functions and transactions
- Ensure adherence to SERV Safe Alcohol, Food, OSHA, and HACCP standards
- Ensure PCI compliance for all credit card transaction documents
- Conduct time punch audit daily and make corrections accordingly
- Assist with rollouts of new company programs, policies, and procedures
- Unload vendor trucks/pallets, ensure inventory is properly received and rotated
- Ensure team meets or exceeds cost of sales actual vs legitimate target
- Managerial authority for managers and direct supervision over all hourly team members in partnership with the General Manager
- Assist General Managers in overseeing the proper handling of cash including accurate DSR, petty cash, and making bank deposits and logging all deposits
- Assist General Manager in ensuring all facilities concerns are reported to the Director of Operations and submit maintenance/repairs through the proper channels
- Assist General Manager in making bank change runs for small bills and coins
- Maintain relationships with vendors/suppliers to ensure timely and cost-effective deliveries
- Understand budget and analyze sales data to meet revenue goals while controlling cost from food waste and labor
- Safeguard their team members and facility by ensuring all Safety and Security Policies are adhered
- Monitor food and beverage preparation, presentation, and quality standards, ensuring compliance with recipes, portion sizes, and food safety regulations
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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