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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Retirement Plan
Paid Time Off
Employee Discounts
Job Description
Candlewood Suites Columbia-Ft. Jackson located at 921 Atlas Rd, Columbia, SC 29209, is part of Maya Hotels, a reputable and leading hospitality company known for managing a diverse portfolio of hotels. Maya Hotels prides itself on delivering exceptional guest experiences and operational excellence across multiple premier brands including Holiday Inn Express, Candlewood Suites, Avid Hotel, Tru, Hilton Garden Inn, Hampton Inn, and Aloft. The company is recognized for its dedication to quality service, professional growth opportunities, and fostering a friendly and supportive work environment.
Maya Hotels is currently seeking a talented and driven Assistant General Manager to joi... Show More
Maya Hotels is currently seeking a talented and driven Assistant General Manager to joi... Show More
Job Requirements
- Education at bachelor's degree level preferred
- minimum 2 years of hotel management or supervisory experience
- proven leadership and people management skills
- strong financial acumen including budgeting and forecasting abilities
- excellent guest relations and communication skills
- problem-solving and decision-making capabilities
- flexibility to work varied schedules including nights, weekends, and holidays
- physical ability to stand and walk for extended periods, lift up to 25 lbs, bend, reach, and handle office equipment
- ability to work effectively in a fast-paced hospitality environment
Job Qualifications
- Bachelor’s degree in hospitality management, business, or a related field preferred
- 2+ years of hotel management or supervisory experience
- experience with Hilton, IHG, or Marriott brands is a plus
- proven ability to motivate, train, and lead a successful hospitality team
- strong budgeting, forecasting, and revenue management skills
- passion for enhancing guest experiences and maintaining high service standards
- ability to remain calm under pressure and resolve challenges efficiently
- strong ability to represent the hotel in the local market and foster partnerships
- willingness to work varied schedules including evenings, weekends, and holidays as needed
Job Duties
- Assist the General Manager in developing, implementing, and monitoring financial and operational plans to maximize profitability
- make recommendations for capital improvements to enhance the hotel's assets and brand loyalty
- plan, assign work, and establish performance and development goals for team members
- provide mentoring, coaching, and regular feedback to improve performance and recognize achievements
- educate, train, and motivate staff, ensuring they have the market knowledge, tools, and resources to succeed
- oversee salary recommendations, disciplinary actions, and staffing decisions in compliance with company policies
- foster teamwork and quality service through effective communication with department heads
- lead by example and demonstrate Maya Hotels' core values
- interact with guests, clients, and key stakeholders including travel industry representatives, local community leaders, and government officials
- ensure the highest level of guest satisfaction by maintaining quality service standards and amenities
- ensure a safe and secure environment for guests, team members, and hotel assets in compliance with company and regulatory policies
- serve as a public relations representative promoting the hotel and brand within the local community
- drive team engagement in community activities, business partnerships, and sustainability initiatives
- develop and implement environmentally conscious action plans to reduce the hotel's carbon footprint
- maintain a safe working environment including hazard prevention, proper chemical use, and injury prevention
- support and promote hotel recycling and sustainability programs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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