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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.75 - $24.25
Work Schedule
Standard Hours
Benefits
competitive salary
Annual review
401k program with company match
Additional benefits
Job Description
Arbor Lodging is a prominent hotel investment and management company renowned for its expanding portfolio of hotels across the United States, Mexico, and the Caribbean. With a reputation built on trust and excellence, Arbor Lodging manages a diverse range of properties and has the privilege of being an approved manager for esteemed hotel brands including Marriott, Hilton, Hyatt, and IHG. The company prides itself on a service ethos that is both proactive and holistic, dedicated to fostering an environment where every guest feels genuinely welcomed and supported during each interaction. Rooted in a culture that values people, data-driven decision-making, and... Show More
Job Requirements
- Minimum 2-year degree
- Experience in a similar leadership role
- Leadership ability to be a role model
- Knowledge of hotel management disciplines
- Strong problem-solving skills
- Physical ability to lift up to 40 lbs
- Ability to bend, reach, or lift as required
- Commitment to meeting guest service goals
- Maintain market share
Job Qualifications
- Be a leader and role model to all associates
- Degree required - minimum 2-year degree
- Experience in similar leadership role required
- Ensure goals are met for all guest service-related measures
- Maintains market share at natural rank or higher
- Possess advanced knowledge of hotel management principles and practices including people management and problem-solving
- Ability to lift up to 40 lbs with or without accommodation
- Ability to bend, reach, or lift as required
Job Duties
- Manages financial components of operations
- Assists General Manager in day-to-day operations of the hotel
- Maximizes financial performance and upholds quality standards of food and beverage and rooms departments
- Maximizes room revenue by anticipating market shifts, developing and monitoring annual business and marketing plans, participating in sales and marketing efforts
- Assists with the development of a business plan and budget defining operational goals and profitability
- Builds relationships with guests and monitors satisfaction levels
- Coordinates capital improvement projects to maintain and upgrade quality standards and property image
- Manages and monitors the property P&L and provides explanations for variances
- Understands and applies accounting principles and ensures compliance by the property Controller
- Assists with selection, training, counseling, and motivating hourly associates
- Monitors departmental budgets and participates in expense budget development
- Implements revenue programs to meet room occupancy, average daily rate, and RevPAR goals
- Balances hotel books at period end and prepares audit reports
- Manages vendor services and pricing
- Maintains key control program
- Ensures security of property and guests
- Facilitates departmental communication through meetings and logs
- Performs additional duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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