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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $90,000.00 - $98,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
competitive Paid Time Off
401k plan with company match
volunteer opportunities
educational assistance
Travel Discounts
Job Description
Crestline Hotels & Resorts is a leading hospitality company renowned for its commitment to providing exceptional guest experiences across its portfolio of multi-million dollar hotel properties. With a strong emphasis on operational excellence, guest satisfaction, and employee engagement, Crestline Hotels & Resorts continues to set the standard in the hospitality industry. The company is dedicated to fostering a supportive and dynamic environment where associates can thrive, offering superior support from corporate operations, sales and marketing, accounting, IT, and human resources. Crestline's reputation as an industry leader is built upon its core values of integrity, innovation, and dedication to excellence, ensuring... Show More
Job Requirements
- Bachelor's degree or high school diploma or equivalent
- At least one year of Assistant General Manager experience or three years of related experience
- Proficiency in computer applications and email communication
- Experience with hotel information systems
- Strong operational leadership skills
- Ability to interact effectively with multiple stakeholders including corporate staff and ownership
- Ability to balance strategic and hands-on operational responsibilities
Job Qualifications
- Bachelor's degree with at least one year of related Assistant General Manager experience or high school diploma with at least three years of related experience
- Proficient computer skills including effective email communication and data analysis
- Experience with hotel information systems such as Opera and M3
- Solid operational management experience within a select service or extended stay property
- Strong understanding of financial, forecasting, HR, and accounting functions
- Exceptional leadership and team development skills
- Ability to manage in a fast-paced, customer-focused environment
Job Duties
- Provide strong support and leadership to the General Manager in upholding hotel brand standards to enhance guest satisfaction
- Execute all accounts receivable and payable duties within the first 30 days
- Familiarize and manage all HR processes, including new hire onboarding, within the first 30 days
- Develop and implement staff optimization plans ensuring all leaders and staff understand their roles and deliver exceptional service
- Balance strategic planning with hands-on operational execution on the hotel floor
- Foster team cohesion and maximize the potential of all direct reports
- Collaborate with the Hotel General Manager, corporate staff, and ownership groups to achieve business objectives
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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