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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $45,000.00 - $50,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Career growth opportunities
Daily Pay access
Job Description
WoodSpring Suites in Newington, CT is part of a well-regarded brand known for providing extended stay accommodations that offer the comforts of home with the conveniences of a hotel setting. WoodSpring Suites emphasizes a value-oriented experience for travelers needing longer-term stays, blending affordability and comfort. The hotel operates within the sphere of hospitality management and caters to both business and leisure travelers by offering efficient, friendly service, and well-maintained facilities to ensure guest satisfaction throughout their stay.
Hotel Management & Consulting, the hiring company for this role, specializes in the hospitality industry by providing professional management services wi... Show More
Hotel Management & Consulting, the hiring company for this role, specializes in the hospitality industry by providing professional management services wi... Show More
Job Requirements
- High school diploma or equivalent
- minimum of 1 years experience in hotel leadership
- proficient computer skills
- strong team building skills
- excellent organizational, time management, and problem-solving abilities
- effective oral and written communication skills
- proactive problem-solving skills
- ability to perform physical tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods
- ability to lift, push, pull up to 20 lbs regularly and occasionally up to 50 lbs
Job Qualifications
- Minimum of 1 years experience in hotel leadership, including front desk and back-of-house operations
- proficient computer skills
- strong team building skills
- excellent organizational, time management, and problem-solving abilities
- effective oral and written communication skills
- proactive in solving problems
Job Duties
- Train and provide guidance to staff
- discuss staff performance discrepancies and training needs with general manager
- attend and lead staff huddles
- provide hands-on support and guidance to ensure the team achieves outstanding results
- post checks in PMS
- complete weekly labor tracker
- manage payment due reports
- post paid outs and receipts
- ensure the hotel is always guest ready by maintaining high standards of cleanliness and swiftly addressing any guest concerns
- monitor and follow up on guest feedback and concerns
- suggest and sell amenities
- ensure guest and property security
- assign rooms to be cleaned by housekeeping and aide GM in inspecting rooms
- manage inventory
- check property email
- build relationships with vendors and guests
- foster teamwork
- network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients
- lead in-house guest sales and marketing initiatives to increase occupancy
- assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs
- flexible for covering employee shifts as needed
- know and follow property emergency procedures and ensure the security needs of the property and guests are met
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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