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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $90,000.00 - $98,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k plan
volunteer opportunities
educational assistance
Travel Discounts
Job Description
Crestline Hotels & Resorts is a distinguished name in the hospitality industry, known for its commitment to excellence and guest satisfaction. As a leading hotel management company, Crestline offers a portfolio of diverse hotel brands that provide exceptional experiences to travelers worldwide. With a strong focus on operational excellence, robust corporate support, and a culture that fosters growth and development, Crestline continues to be a standout employer and service provider in the dynamic hotel sector. The company values integrity, innovation, and the personal growth of its employees, making it an ideal place for hospitality professionals to advance their careers.
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Job Requirements
- Bachelor's degree plus at least one year of related Assistant General Manager experience
- or high school diploma or equivalent plus at least three years of related experience
- Proficiency with hotel information systems
- Strong computer skills including email communication and data manipulation
- Ability to quickly learn and execute accounts receivable and payable
- Knowledge of HR processes and new hire onboarding
- Experience in operations management within select service or extended stay properties
Job Qualifications
- Bachelor's degree or equivalent combination of education and experience
- At least one year of related Assistant General Manager experience or three years of related experience with high school diploma
- Proficiency in hotel information systems including Opera and M3
- Strong computer skills for effective communication and data analysis
- Solid operations management experience within select service or extended stay property
- Excellent interpersonal and leadership skills
- Ability to work collaboratively with diverse teams
Job Duties
- Provide strong operational leadership and manage with excellent customer service philosophies
- Support the General Manager in maintaining and advancing Hotel Brand Standards to improve Guest Satisfaction Scores
- Execute accounts receivable and payable duties within the first 30 days
- Participate actively in HR processes including new hire onboarding
- Develop and implement staff optimization plans to align team members with their mission and enhance service delivery
- Collaborate effectively with Hotel General Manager, key hotel leaders, corporate staff, and ownership groups
- Balance strategic planning with hands-on operational execution in a fast-paced environment
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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