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BBQ Holdings logo

Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $16.75 - $25.75
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible scheduling

Job Description

BBQ Holdings is a dynamic and rapidly growing restaurant company known for its commitment to delivering exceptional dining experiences through high-quality barbecue offerings and outstanding customer service. Renowned for its dedication to hospitality and operational excellence, BBQ Holdings operates multiple successful restaurant brands across numerous locations. The company's mission centers on fostering a culture that values integrity, innovation, and team synergy, ensuring that both guests and employees are treated with respect and care. With an established reputation for quality and community involvement, BBQ Holdings continues to expand its footprint in the dining industry while maintaining a strong focus on employee... Show More

Job Requirements

  • Prior managerial or supervisory experience for a minimum of one year
  • Valid driver's license and car insurance
  • Certification through management training program after hire
  • Ability to read and analyze financial statements
  • Proficiency with restaurant equipment
  • Clear communication skills in English
  • Availability to work a minimum of 50 hours per week
  • Ability to lift and/or move up to 50 pounds occasionally
  • Capability to work flexible hours and varied shifts
  • Maintain professional appearance according to company standards

Job Qualifications

  • A minimum of one year of prior managerial or supervisory experience
  • A valid driver's license and car insurance
  • Preferred degree in Hospitality, Business, or Hotel/Restaurant Management or related field
  • Preferred Serve Safe Food and/or Serve Safe Alcohol certifications
  • Certification through Management Training Program(s) required after hire
  • Thorough understanding of Back of House and Front of House operating and management techniques
  • Strong communication and organizational skills
  • Ability to effectively train, coach, evaluate and discipline employees
  • Ability to read and analyze financial statements
  • Proficiency in the use of all restaurant equipment
  • Clear and accurate communication in English, both written and verbal
  • Preferred bilingual skills
  • Sound judgment in day-to-day decision-making
  • Flexibility to work a minimum of 50 hours per week with possible additional hours or schedule adjustments

Job Duties

  • Increase guest counts and sales by developing guest loyalty through quality of operation, personalized customer attention and staff development
  • Assist the General Manager by ensuring proper management of the facility and equipment using preventive maintenance, energy conservation, repairs and security measures while ensuring that safety, sanitation, and cleanliness requirements are met
  • Partner with the General Manager to recruit, hire, train, develop, retain, supervise, appraise, discipline, terminate and schedule employees to ensure successful restaurant operations
  • Demonstrate respect for everyone by ensuring proper training and development of non-exempt restaurant staff and restaurant trainers is completed and documented while adhering to company guidelines
  • Partner with the General Manager to ensure employee awareness, understanding and execution of all company policies and procedures
  • Directly responsible for the supervision of approximately 20-50 non-exempt employees during their shifts
  • Responsible for acceptable scores on all health department and QRE (Quality Restaurant Evaluation) audits while adhering to company guidelines for financial responsibility
  • Responsible for analyzing results and developing or implementing corrective action plans during their shift
  • Develop guest loyalty through quality of operation, personalized customer attention and staff development
  • Attend scheduled management, regional and company meetings
  • make presentations as requested
  • give input in the formulation of plans and programs
  • meet established objectives
  • Exhibit integrity in all actions by ensuring secure transportation of daily bank deposit(s) during each shift
  • Demonstrate a passion to serve by showing up in a pressed shirt, clean pants, non-slip shoes and name tag always
  • Work flexible hours, handle a variety of shifts and be punctual as required by the operation of the restaurant
  • Enthusiastically acknowledge guests with the company’s five-foot rule
  • Perform all other assigned projects and duties

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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