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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.00 - $24.50
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
performance bonuses
Job Description
This position is for a senior management role within a prominent hotel, responsible for overseeing two of the hotel’s major departments: food and beverage and room operations. The role is pivotal in ensuring customer satisfaction across various stakeholders including guests, employees, corporate clients, and the hotel owners. The hotel itself operates as a full-service hospitality establishment that aims to deliver high-quality service while effectively managing resources for optimal financial performance. With a focus on both short-term and long-term planning, the position requires a leader capable of strategic thinking and detailed daily operational management. The individual in this role will be... Show More
Job Requirements
- Education of a four year college degree or equivalent
- Experience of five to ten years in a related position
- Advanced knowledge of hospitality and business management
- Ability to study, analyze and interpret complex activities
- Strong decision making with minimal supervision
- Excellent communication skills
- Flexibility to work forty to fifty hours weekly
- Willingness to travel for meetings and training
Job Qualifications
- A four year college degree or equivalent education/experience
- Five to ten years of employment in a related position
- Advanced knowledge of hospitality and business management
- Ability to analyze complex activities and develop new approaches
- Strong decision-making skills under general policies
- Highly developed communication and negotiation skills
Job Duties
- Manage the human resources to attract, retain and motivate employees
- hire, train, develop, empower, coach and counsel employees
- conduct performance and salary reviews
- resolve employee problems
- provide open communication
- discipline and terminate as appropriate
- develop, recommend, implement and manage the annual budget, business and marketing plan, forecasts and objectives
- implement company programs and develop local procedures
- manage operations ensuring compliance with SOPs, safety regulations and laws
- resolve customer complaints to maintain high customer satisfaction
- implement emergency organization procedures and training through management of security staff
- execute and promote accident prevention program
- manage maintenance and sanitation of front and back of house
- assume responsibilities of the general manager in his/her absence
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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