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Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Benefits
401(k)
Disability insurance
Employee assistance program
Health Insurance
Life insurance
Paid Time Off
room discounts
Employee Food and Beverage Discounts
Job Description
Driftwood Hospitality Management is a distinguished leader in the hospitality industry, celebrated for its fully integrated approach to providing exceptional hospitality services. The company takes pride in fostering a company culture that empowers its associates to be proactive, take initiative, and contribute meaningfully to the success of each property under its management. With a team composed of top-tier talent across every role and hotel, Driftwood Hospitality Management emphasizes outstanding client service and operational excellence. As a reputable hospitality management firm, it seamlessly integrates various aspects of hotel operations to deliver unparalleled guest experiences while maintaining profitability and efficiency.
The r... Show More
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Job Requirements
- Education and experience equivalent to 4+ years hotel management at Department Head level or above
- Experience in full service hotel operations
- Ability to lead and develop teams while achieving operational goals
- Strong decision making and problem solving skills
- Excellent communication skills in English
- Competency in MS Office and hotel management systems
- Financial acumen including budgeting and forecasting
- Physical ability to stand, walk, lift up to 25 pounds, and perform job functions throughout the hotel
Job Qualifications
- Minimum of 4+ years hotel management experience at Department Head level or higher
- Experience in full service hotel operations
- Proven ability to build cohesive teams and foster a culture of accountability
- Strong managerial skills including decision making, negotiation, planning, and organization
- Excellent verbal and written communication skills in English
- Proficient in preparing complex occupancy reports
- Strong computer skills in MS Word, Excel, PowerPoint
- Understanding of hotel systems preferred
- Financial management skills including understanding P&L statements, budgeting, forecasting, and scheduling
Job Duties
- Interview, select, train, schedule, coach and support associates ensuring they meet brand and company standards
- Oversee hotel departments to provide optimal guest service and hospitality
- Assist General Manager in forecasting, budgeting, and financial report preparation
- Monitor guest satisfaction scores and work to improve service quality
- Resolve customer complaints and anticipate operational issues
- Ensure internal audit standards are met
- Collaborate with sales staff to implement sales strategies for occupancy and revenue growth
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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