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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Opportunities for advancement
Job Description
Buffalo Wild Wings is a renowned American casual dining restaurant and sports bar franchise known for its wide selection of wings, beer, and sports entertainment. With a firm commitment to delivering an unforgettable dining experience, Buffalo Wild Wings has established itself as a lively gathering spot where guests can enjoy flavorful food, refreshing drinks, and watch their favorite sports in an energetic atmosphere. The company fosters a culture rooted in teamwork, enthusiasm, and continuous growth, providing ample opportunities for professional advancement within its expanding network of locations nationwide.
The role of Assistant General Manager (AGM) at Buffalo Wi... Show More
The role of Assistant General Manager (AGM) at Buffalo Wi... Show More
Job Requirements
- High school diploma or equivalent
- 2-3 years supervisory or management experience in a restaurant setting
- valid driver’s license
- reliable transportation
- ability to work flexible hours
- strong communication skills
- ability to manage and lead a team
- knowledge of health and safety regulations
- ability to resolve customer complaints
- ability to work in a fast-paced environment
Job Qualifications
- General knowledge of labor laws, health codes, safe food handling and sanitation
- high school or equivalent, Bachelor’s degree a plus
- leadership skills with ability to supervise, train and motivate restaurant personnel
- 2-3 years supervisory or management experience from a restaurant, familiar with FOH and BOH/Kitchen management
- ability to work with a high degree of independence and discretion
- ability to work flexible hours
- good written, verbal, math and interpersonal skills
- valid driver’s license with reliable transportation
- ability to work in a fast-paced environment
Job Duties
- Manage restaurant FOH and BOH
- assist the Restaurant General Manager in leading the restaurant management team
- instruct, train, coach and develop the restaurant team to create an environment where enthusiastic people are recognized and rewarded for achieving organizational and personal goals
- assist the Restaurant General Manager with the overall recruiting and hiring of hourly employees
- ensure the appropriate staffing of restaurant team to maximize customer service and sales efforts
- work to maximize sales and profits within the restaurant
- responsible for all cash controls and enforcement of Company policies
- prepare and execute local store marketing, merchandising, sales and promotional efforts to increase sales volume and guest traffic
- assure that all safety and security procedures are followed within the restaurant
- resolve customer complaints
- train team in resolving restaurant issues
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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