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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $40,000.00 - $55,000.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
performance bonuses
Professional Development
Job Description
Big City Wings is a well-established restaurant known for its vibrant and welcoming atmosphere, specializing in delivering a memorable dining experience centered around delicious wings and a lively environment. As a key player in the casual dining and sports bar industry, Big City Wings focuses on outstanding customer service, high-quality food offerings, and a fun, social setting often highlighted during major sports events such as the Super Bowl and Playoffs. Their commitment to cleanliness, food safety, and responsible alcohol service makes them a trusted choice for guests seeking both great food and a great time. The restaurant takes pride in... Show More
Job Requirements
- high school diploma or equivalent
- minimum of 3 years of experience in restaurant management or related field
- strong leadership skills with ability to manage a diverse team
- knowledge of local and federal health and safety regulations
- proven experience in cash handling and financial reconciliation
- excellent customer service orientation
- ability to work flexible schedules including weekends and holidays
- physical ability to stand for extended periods and lift up to 50 pounds
- valid food handler and alcohol service certifications
Job Qualifications
- experience in restaurant management or similar hospitality leadership role
- knowledge of health, safety, and alcohol service regulations
- strong organizational and leadership skills
- excellent communication and interpersonal abilities
- ability to handle financial reporting and budgeting
- proficiency in staff training and development
- problem-solving and decision-making capabilities
- ability to work in a fast-paced environment
- understanding of food preparation standards and quality control
Job Duties
- promote, work, and act in a manner consistent with the mission of Big City Wings
- effectively delegate work, manage timelines and meet deadlines
- ensure that all restaurant policies, procedures, standards, specifications, guidelines, and training programs are followed and completed on a timely basis
- monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance
- achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment
- monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner
- ensure compliance with all federal, state, county and municipal regulations that pertain to health, safety, alcohol sales and labor requirements of the restaurant, employees, and guests
- control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures
- count money and make bank deposits
- investigate and resolve complaints regarding food quality, service, or accommodations
- coordinate assignments of cooking personnel to ensure economical use of food and timely preparation
- ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures
- review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement
- schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity
- monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted
- maintain food and equipment inventories, and keep inventory records
- schedule staff hours and assign duties
- establish standards for personnel performance and customer service
- perform some food preparation or service tasks, such as cooking, clearing tables, and serving food and drinks when necessary
- organize and direct worker training programs, resolve personnel problems, make hiring and termination decisions, and evaluate employee performance
- administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures
- order and purchase supplies
- assess staffing needs and recruit staff
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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