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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.50 - $23.75
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
career growth
Daily Pay access
Job Description
WoodSpring Suites in Philadelphia, Pennsylvania, is a part of the hotel industry known for providing extended stay accommodations with an emphasis on comfort, convenience, and affordability. This chain is committed to meeting the needs of long-term travelers, business professionals, and anyone seeking a home-like atmosphere while away from home. They pride themselves on offering quality service, modern amenities, and clean, well-maintained facilities. WoodSpring Suites is recognized for its customer-centric approach where guest satisfaction is paramount, and the staff is dedicated to enhancing the overall experience of every visitor.
Hotel Management & Consulting, Inc. is recruiting for the position of Assi... Show More
Hotel Management & Consulting, Inc. is recruiting for the position of Assi... Show More
Job Requirements
- Perform tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods of time
- Ability to lift, push, pull up to 20lbs regularly, occasionally up to 50lbs
Job Qualifications
- Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
- Proficient computer skills
- Strong team building skills
- Excellent organizational, time management, and problem-solving abilities
- Effective oral and written communication skills
- Proactive in solving problems
Job Duties
- Train and provide guidance to staff
- Discuss staff performance discrepancies and training needs with General Manager and attend and lead staff huddles
- Provide hands-on support and guidance to ensure the team achieves outstanding results
- Post checks in PMS, complete weekly labor tracker, manage payment due reports, postpaid outs and receipts
- Ensure the hotel is always guest ready by maintaining high standards of cleanliness and swiftly addressing any guest concerns
- Monitor and follow up on guest feedback and concerns, suggest and sell amenities, and ensure guest and property security
- Assign rooms to be cleaned by housekeeping and aide General Manager in inspecting rooms
- Manage inventory, check property email, build relationships with vendors and guests, and foster teamwork
- Network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients
- Lead in-house guest sales and marketing initiatives to increase occupancy
- Assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs
- Flexible for covering employee shifts as needed to ensure operational continuity in the event of unexpected absences
- Know and follow property emergency procedures and ensure the security needs of the property and guests are met
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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