Assistant General Manager

Lufkin, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and Development

flexible schedule

Job Description

Logan's Roadhouse is a well-established restaurant chain known for its welcoming atmosphere, quality food, and outstanding guest service. With a strong commitment to operational excellence, Logan's Roadhouse provides a vibrant and supportive work environment where team members can thrive and deliver memorable dining experiences. As a leader in the casual dining industry, Logan's Roadhouse focuses on cultivating strong community relationships, maintaining high food safety standards, and continually enhancing both employee and guest satisfaction through effective operational management and dedicated staff training.

The Assistant General Manager at Logan's Roadhouse plays a crucial role in driving the overall success and operational ... Show More

Job Requirements

Must be at least 21 years of age
Minimum two years restaurant management experience required
College degree preferred or equivalent experience
Strong written and verbal communication skills
Ability to work independently with minimal supervision
Ability to positively motivate employees
Energetic and flexible
Maintains calm, tactful demeanor when dealing with difficult situations
Well organized and detail oriented
Forms strong working relationships within the team
Identifies additional tasks to be completed and willingly assists others
Follows direction with focused attention
Strong computer skills
Must possess proper food handler and alcohol dispensing certifications
Meets all company service standards
Completes all ongoing certifications/validations
Maintains a clean area in the back-of-house
Works swiftly to complete all service well tickets within company timeframes
Adhere to company uniform attire and appearance standards

Job Qualifications

Minimum two years restaurant management experience
Strong written and verbal communication skills
Ability to work independently with minimal supervision
Ability to motivate employees effectively
Energetic and flexible
Maintains calm, tactful demeanor in difficult situations
Well organized and detail oriented
Strong computer skills
Possesses proper food handler and alcohol dispensing certifications
Meets all company service standards
Completes ongoing certifications and validations

Job Duties

Model hospitality skills/behaviors by conducting 100% table visits of guests in the restaurant
Effectively handle guest complaints
Assist marketing techniques and research to attract new guests
Build positive, professional relationships with members of the community
Assist with all staffing needs including reviewing applications, interviewing candidates, and training
Plan and lead shift meetings and solicit feedback from team members
Provide performance feedback, development goals, and recognition to hourly team members
Manage shifts to achieve sales and profit goals including hourly labor and cost of sales
Ensure adherence to SERV Safe Alcohol, Food, OSHA, and HACCP standards
Conduct time punch audit daily and make corrections accordingly
Assist with rollouts of new company programs, policies, and procedures
Unload vendor trucks/pallets, ensuring inventory is properly received and rotated
Maintain relationships with vendors/suppliers
Safeguard team members and facility by ensuring all safety and security policies are adhered to
Monitor food and beverage preparation, presentation, and quality standards
Assist General Manager with cash handling and facility maintenance reports
Other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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