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Assistant General Manager

Columbia, SC, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $15.00 - $23.25
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Employee assistance program

Job Description

Hardee's is a renowned fast-food restaurant chain specializing in delivering great-tasting burgers, fries, and shakes in a friendly and timely manner. As part of the CKE Restaurants family, Hardee's emphasizes a strong brand vision focused on quality food, excellent customer service, and operational excellence. The company is committed to upholding CKE's core values which encourage respect, teamwork, accountability, and a customer-first mindset. Hardee's operates in a fast-paced environment, serving a wide range of customers throughout the day including breakfast, lunch, and dinner hours. The culture at Hardee's supports employee development, aiming to cultivate a high-performing workforce through continuous training, recognition,... Show More

Job Requirements

  • high school diploma or general educational development (ged) required
  • minimum of one year experience in restaurant operations or equivalent combination of education and experience
  • proficient working knowledge of microsoft office applications
  • ability to work flexible schedule including days, nights, and weekends
  • may be required to travel to other locations as business dictates
  • ability to stand and walk constantly and for extended periods
  • ability to lift 20 lbs or more regularly and up to 50 lbs occasionally
  • able to work in a warm environment near grills, ovens, and vats
  • ability to reach overhead, bend, and stoop frequently and repetitively

Job Qualifications

  • high school diploma or general educational development (ged) required, associate degree or higher preferred
  • minimum of one year experience in restaurant operations or equivalent combination of education and experience
  • proficient working knowledge of microsoft office applications
  • ability to work flexible schedule including days, nights, and weekends
  • excellent communication skills
  • strong leadership skills
  • customer focused mindset
  • ability to develop and motivate talent
  • knowledge of performance management processes
  • understanding of food safety standards

Job Duties

  • demonstrate cke's core values while assisting the general manager in building high performing employees when selecting, training, retaining, and recognizing top talent
  • execute the performance management process consistently to ensure employees are set up for success and held accountable
  • partner with the general manager and human resources to resolve employee relations activities and maintain compliance with federal, state, and local requirements
  • actively monitor, demonstrate, and provide training on all job duties for each position throughout the restaurant including customer service, food preparation, cleaning, and stocking
  • ensure proper supervision of the restaurant through ongoing examination of station and customer activities
  • work assigned schedule to cover all day parts such as breakfast, lunch, dinner, late night, and weekends
  • drive customer-focused culture by serving as a role model in resolving customer issues and assist in training employees to meet or exceed customer service standards
  • coach and recognize employees and assist in holding all shifts accountable around core operational procedures
  • assist in creating schedules and completing inventory orders
  • ensure food safety standards are met through direct observation
  • implement restaurant level plans and marketing initiatives
  • analyze sales, labor, inventory, and controllables regularly and take corrective action to meet margin and sales growth targets
  • communicate effectively with team members, guests, vendors, and visitors
  • perform duties to maintain cleanliness, safety, and efficient restaurant operations

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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