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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
employee discount
flexible schedule
Paid Time Off
Paid training
Job Description
Derby City Hospitality is a dynamic and family-owned hotel development and management company known for its fast-paced environment and commitment to excellence. With a rapidly expanding portfolio of limited service hotels throughout Kentucky, Derby City Hospitality focuses on delivering exceptional guest experiences while maintaining strong operational and financial performance. The company prides itself on cultivating a positive workplace culture that encourages professional growth, innovation, and teamwork among its employees. Established as a trusted name in the hospitality industry, Derby City Hospitality continues to enhance its presence with strategic growth and development of new hotel properties.
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Job Requirements
- At least two years of hospitality experience
- Ability to work full-time
- Fluent in English
- Ability to commute to Frankfort, KY
- Leadership experience of at least one year
- Availability to work flexible schedules
- Strong problem-solving skills
- Excellent customer service orientation
Job Qualifications
- Minimum of two years of prior hotel experience or equivalent combination of education and experience
- Experience required may vary based on size and complexity of operation
- Must speak fluent English
- Proven leadership skills
- Strong communication and interpersonal skills
- Ability to manage multiple operational departments
- Knowledge of budget management and financial forecasting
- Familiarity with hospitality software and brand standards
Job Duties
- Assist in leading, directing and managing all hotel operations including hotel budgeting and forecasting, strategic planning, managing balanced scorecard performances, overseeing sales and marketing initiatives, responding to guest inquiries and resolving guest concerns and complaints, complying with all company policies and brand standards
- Assist General Manager in recruiting, hiring, supervising, training, coaching, counseling and recognizing and rewarding staff
- Oversee service quality, operational efficiency, guest satisfaction, brand standard compliance and service and financial measurement
- Assist in identifying gaps in operational and productivity performances
- Serve and act as General Manager in their absence
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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