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Shake Shack logo

Assistant General manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Dental Insurance
Health Insurance
Paid parental leave
Flexible spending account
Employee assistance program
Disability insurance
401(k) matching
Paid Time Off
Vision Insurance
Parental leave

Job Description

Shake Shack is a dynamic and rapidly growing hospitality brand recognized for its commitment to quality, innovation, and community engagement. Founded as a modest hot dog cart in New York City’s Madison Square Park by Danny Meyer, a renowned figure in the hospitality industry and CEO of Union Square Hospitality Group, Shake Shack has evolved into an iconic restaurant company known for its high-quality food and exceptional customer service. The company’s roots in fine dining and community-oriented values continue to shape its operations today. Shake Shack emphasizes a workplace culture that supports its employees, referred to as the #ShackFam, fostering... Show More

Job Requirements

  • Minimum 3 years of restaurant general management experience in a high volume, fast-paced environment
  • working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • ability to learn and train others on all aspects of the Shack operations
  • demonstrated ability to champion hospitality and motivate team members
  • strong leadership skills with a focus on coaching and achieving excellence
  • knowledgeable in all financial aspects of business operations
  • minimum 3 years of P and L responsibilities
  • food handler certification preferred
  • willingness to work flexible hours

Job Qualifications

  • Minimum 3 years of restaurant general management experience in a high volume, fast-paced environment
  • working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • ability to learn and train others on all aspects of the Shack operations
  • demonstrated ability to champion hospitality and motivate team members
  • strong leadership skills with a focus on coaching and achieving excellence
  • knowledgeable in all financial aspects of business operations
  • minimum 3 years of P and L responsibilities
  • food handler certification preferred
  • willingness to work flexible hours

Job Duties

  • Lead, coach and develop team members
  • manage inventory, quality, and safety protocols
  • meet and exceed financial and profitability goals by managing budget
  • maintain top-notch standards of excellence and hospitality
  • drive sales and profits while developing people
  • implement company policies, procedures, and strategies to promote effective local and state health and safety code compliance
  • manage payroll and scheduling
  • promote the brand in the local community through word-of-mouth and restaurant events

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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