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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $45,000.00 - $50,000.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Career growth opportunities
Flexible pay options
Job Description
WoodSpring Suites in Jacksonville, FL, is a part of Hotel Management & Consulting, a company dedicated to providing exceptional hospitality experiences through efficient, customer-focused operations. WoodSpring Suites is a well-regarded extended stay hotel brand known for offering comfortable accommodations with essential amenities designed for guests staying a few days or longer. The Jacksonville location maintains a commitment to welcoming travelers with a friendly environment, quality service, and a strong community presence.
Hotel Management & Consulting seeks a motivated and experienced Assistant General Manager to join the team at WoodSpring Suites Jacksonville. This role is an excellent opportunity for dynamic hospitality ... Show More
Hotel Management & Consulting seeks a motivated and experienced Assistant General Manager to join the team at WoodSpring Suites Jacksonville. This role is an excellent opportunity for dynamic hospitality ... Show More
Job Requirements
- Perform tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods of time
- Ability to lift, push, pull up to 20lbs regularly, occasionally up to 50lbs
- Knowledge of hotel operations and management principles
- High school diploma or equivalent
- Experience in hospitality or hotel management roles
- Ability to work flexible hours including weekends and holidays
- Strong interpersonal skills
- Ability to handle guest concerns with professionalism and tact
Job Qualifications
- Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
- Proficient computer skills
- Strong team building skills
- Excellent organizational skills
- Effective time management abilities
- Problem-solving skills
- Effective oral and written communication skills
- Proactive in solving problems
Job Duties
- Train and provide guidance to staff
- Discuss staff performance discrepancies and training needs with General Manager
- Attend and lead staff huddles
- Provide hands-on support and guidance
- Post checks in PMS
- Complete weekly labor tracker
- Manage payment due reports
- Postpaid outs and receipts
- Ensure the hotel is guest ready by maintaining cleanliness
- Address guest concerns swiftly
- Monitor and follow up on guest feedback
- Suggest and sell amenities
- Ensure guest and property security
- Assign rooms to housekeeping
- Aid General Manager in room inspections
- Manage inventory
- Check property email
- Build relationships with vendors and guests
- Foster teamwork
- Network within local community to promote property
- Lead in-house guest sales and marketing initiatives
- Assist with housekeeping and laundry duties as needed
- Cover employee shifts as needed
- Know and follow property emergency procedures
- Ensure security needs are met
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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