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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.00 - $24.75
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Daily Pay access
career growth
Job Description
WoodSpring Suites located in Braker Lane, TX, is part of Hotel Management & Consulting, Inc., a respected name in the hospitality industry. WoodSpring Suites is a renowned extended-stay hotel brand known for providing comfortable, affordable accommodations that cater to both short-term and extended-stay guests. The company prides itself on combining quality service with an affordable price point, making it a preferred destination for travelers seeking convenience and value. The Braker Lane location upholds the brand's commitment to ensuring every guest enjoys a welcoming, clean, and hospitable environment making it a standout in the local hospitality market.
Hotel Management & Cons... Show More
Hotel Management & Cons... Show More
Job Requirements
- Minimum of 1 years' experience in hotel leadership, including front desk and back-of-house operations
- proficient computer skills
- strong team building skills
- excellent organizational, time management, and problem-solving abilities
- effective oral and written communication skills
- proactive in solving problems
Job Qualifications
- Minimum of 1 years' experience in hotel leadership, including front desk and back-of-house operations
- proficient computer skills
- strong team building skills
- excellent organizational, time management, and problem-solving abilities
- effective oral and written communication skills
- proactive in solving problems
Job Duties
- Train and provide guidance to staff
- discuss staff performance discrepancies and training needs with General Manager and attend and lead staff huddles
- provide hands-on support and guidance to ensure the team achieves outstanding results
- post checks in PMS
- complete weekly labor tracker
- manage payment due reports
- postpaid outs and receipts
- ensure the hotel is always guest ready by maintaining high standards of cleanliness and swiftly addressing any guest concerns
- monitor and follow up on guest feedback and concerns
- suggest and sell amenities
- ensure guest and property security
- assign rooms to be cleaned by housekeeping and aide General Manager in inspecting rooms
- manage inventory
- check property email
- build relationships with vendors and guests
- foster teamwork
- network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients
- lead in-house guest sales and marketing initiatives to increase occupancy
- assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs
- flexible for covering employee shifts as needed to ensure operational continuity in the event of unexpected absences
- know and follow property emergency procedures and ensure the security needs of the property and guests are met
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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