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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $45,000.00 - $50,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Flexible daily pay access
Career growth opportunities
Job Description
WoodSpring Suites Tucson MC, AZ is part of a renowned hotel chain specializing in extended stay accommodations, offering guests comfortable and affordable lodging options with essential amenities that cater to both business and leisure travelers. WoodSpring Suites is known for its commitment to guest satisfaction, clean and well-maintained properties, and a friendly, professional staff dedicated to creating a welcoming environment. The Tucson location upholds these values by providing quality service in a vibrant community setting that combines convenience with a warm and inviting atmosphere. The hotel operates with a focus on hospitality excellence, fostering a performance-based culture where employees are... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of one year experience in hotel leadership
- Proficient in property management systems and computer skills
- Strong communication and interpersonal skills
- Ability to manage multiple tasks simultaneously
- Willingness to assist with hands-on tasks including housekeeping and laundry duties
- Ability to work flexible hours including weekends and holidays
- Physical ability to perform tasks involving kneeling, squatting, standing, sitting, bending, and twisting for extended periods
- Ability to lift, push, and pull up to 20lbs regularly and occasionally up to 50lbs
Job Qualifications
- Minimum of one year experience in hotel leadership including front desk and back-of-house operations
- Proficient computer skills
- Strong team building skills
- Excellent organizational skills
- Time management skills
- Problem-solving abilities
- Effective oral and written communication skills
- Proactive problem solver
Job Duties
- Train and provide guidance to staff
- Discuss staff performance discrepancies and training needs with General Manager and attend and lead staff huddles
- Provide hands-on support and guidance to ensure the team achieves outstanding results
- Post checks in PMS
- Complete weekly labor tracker
- Manage payment due reports
- Postpaid outs and receipts
- Ensure the hotel is always guest ready by maintaining high standards of cleanliness and swiftly addressing guest concerns
- Monitor and follow up on guest feedback and concerns
- Suggest and sell amenities
- Ensure guest and property security
- Assign rooms to be cleaned by housekeeping and aid General Manager in inspecting rooms
- Manage inventory
- Check property email
- Build relationships with vendors and guests
- Foster teamwork
- Network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients
- Lead in-house guest sales and marketing initiatives to increase occupancy
- Assist with housekeeping in rooms as needed
- Perform daily laundry duties and public space cleaning
- Be flexible to cover employee shifts as needed to ensure operational continuity
- Know and follow property emergency procedures and ensure security needs are met
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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