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Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $15.50 - $23.75
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid holidays
401(k) with employer match
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance

Job Description

Moody National Management LP is a distinguished real estate management company committed to fostering a culture based on trust, respect, and hard work. The company firmly believes that its people are the most crucial ingredient to success, and this core value drives their efforts to deliver exceptional real estate solutions. Moody's dedication to creating a supportive and empowering work environment encourages employees to strive for continuous improvement, higher achievements, and the realization of their full potential. This belief in people-first leadership sets Moody apart as a leader in the property management industry, ensuring both customer satisfaction and business excellence.

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Job Requirements

  • High school diploma or equivalent
  • minimum 3 years hospitality management experience
  • ability to complete additional training by manager or brand
  • strong leadership skills
  • excellent communication abilities
  • proficient in hotel systems and Microsoft Office
  • ability to handle physical demands such as standing, bending, kneeling, walking, and lifting up to 50 pounds
  • ability to supervise on-floor activities
  • flexibility to work varying hours
  • ability to work indoors

Job Qualifications

  • High school diploma or equivalent
  • 3+ years of experience in hospitality management
  • advanced knowledge of hospitality and business management
  • great leadership, managerial, supervisory, and organizational skills
  • good verbal and written communication skills
  • proficiency in hotel-related systems and MS Office products
  • ability to read, write, and speak effectively in English
  • ability to work independently and in a team environment
  • willingness to complete additional training as required

Job Duties

  • Manage the staff of multiple hotel departments
  • hire, train, develop, empower, coach, and counsel employees
  • conduct performance and salary reviews
  • resolve problems and provide open communications
  • implement company and brand programs
  • develop and manage property programs
  • manage hotel operations in compliance with contracts, agreements, laws, and policies
  • develop and manage annual and long-term operational, sales, capital, revenue, expense, and profit goals
  • resolve customer complaints and anticipate potential issues
  • implement emergency procedures and deliver related training
  • collect accounts receivables and resolve accounts payable issues
  • maintain personnel and payroll records
  • monitor and direct employee orientation and training
  • ensure compliance with safety policies and provide necessary equipment
  • prepare and submit reports to General Manager and corporate management
  • perform line level employee duties as needed
  • assume General Manager responsibilities in absence
  • supervise Front Office Manager, Executive Housekeeper, and Hosts/Hostess
  • perform special projects and other assigned responsibilities

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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