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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $69,056.00 - $101,426.00
Work Schedule
Flexible
Weekend Shifts
Benefits
employee discount
Job Description
Cinepolis USA is a premier luxury cinema exhibitor known for delivering an elevated movie-going experience through its differentiated theater concepts, including "Cinepolis Luxury Cinemas" and "Movie House & Eatery." Headquartered in Dallas, Texas, Cinepolis USA operates 26 luxury and premium theaters across several key states including California, Florida, New Jersey, Connecticut, Texas, Maryland, and Ohio, and is poised for further expansion. As part of the global leader in the cinema exhibition industry, Cinepolis International, the company is dedicated to innovation, film passion, and exceptional hospitality worldwide. This commitment shapes the work environment and mission of Cinepolis USA as it continues... Show More
Job Requirements
- Bachelor's degree preferred
- 3-5 years of related management experience
- experience in food and beverage focus
- full-service restaurant knowledge
- ServSafe, Food Handlers, and Alcohol certification
- availability to work holidays, nights, weekends
- ability to stand, walk, lift, bend frequently
- ability to lift 25-50 pounds occasionally with assistance
- flexible schedule up to 50 hours per week
- ability to work in noisy and active environment
Job Qualifications
- Bachelor's degree in hospitality, management or related field preferred
- 3-5 years of management experience in high-volume entertainment or restaurant with strong emphasis on food and beverage
- full-service background with restaurant knowledge including inventory and operations
- ServSafe, Food Handlers, and Alcohol certification required
- proven leadership and motivational skills
- strong written and verbal communication skills
- strong decision-making skills
- effective communication and negotiation skills with guests, peers, and partners
- high guest satisfaction expectations and focus
- resourceful problem-solving skills
- self-motivated and results-driven
- strong organizational and time management skills
- ability to multitask and delegate
- holds self and others accountable to performance standards
Job Duties
- Assist the General Manager in hiring hourly and exempt staff
- provide on-the-job training, feedback, and coaching sessions
- ensure employee adherence to company policies and procedures in partnership with HRBP
- supervise the day-to-day activities of multiple hourly staff members
- maximize retention by conducting coaching and development sessions through engagement and feedback
- enforce Cinepolis values to other employees
- attend and participate in Regional and Head office meetings and training
- assign work tasks and activities, prepare weekly schedules through HotSchedules, and ensure all shifts are covered
- assist the General Manager with implementation and follow-through on company initiatives
- partner with the General Manager with various projects, reports, scheduling, and analytics to achieve company goals and monitor processes
- conduct daily pre-shift Take One meetings and deliver team sales goals and current promotions
- manage and supervise the In-Seat Dining process and guest experience
- partner with the Regional Projectionist on film ingestion, maintenance, and resolving system issues
- ensure a safe clean environment by following company cleaning policies
- practice proactive guest management and resolve guest service complaints
- assist with implementing SMART plans based on guest feedback
- ensure sales and revenue maximizations by managing selling techniques and sales audits
- assist with employee scheduling to balance labor budgets and business needs
- follow company financial and cash management processes
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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