You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Bonuses
Professional Development
Job Description
Urban Air Adventure Parks is a premier indoor adventure park and a global leader in the location-based entertainment industry. Headquartered in Dallas, Urban Air pioneered the indoor adventure park concept and has since grown to become the largest operator in this exciting and dynamic sector. The company is driven by a passionate purpose: to help kids have fun and aim higher by pushing themselves to achieve things they never thought possible. Urban Air is renowned for its innovative attractions, commitment to exceptional customer experiences, and fostering a vibrant culture encapsulated in their motto, 'Activating Awesome.' This fast-paced and engaging environment... Show More
Job Requirements
- Experience in hospitality industry
- Minimum of 3 years supervisory or management experience
- Pass a thorough background check
- Willingness to obtain CPR/First Aid Certification preferred
- Strong communication skills
- Professional grooming and conduct
- Ability to work weekends, evenings, and holidays
- Ability to lift and carry up to 30 pounds
- Regular and predictable attendance
- Ability to work in a fast-paced, noisy environment
- Ability to stand for long periods
- Ability to read and write handwritten notes
- Ability to establish good working relationships
- Exercise good judgment in decision-making
- Adaptability and flexibility
- Positive attitude
- Ability to motivate and lead a team
Job Qualifications
- Experience in hospitality is a must (Theme Parks, Family Entertainment Centers, Hotels, Resorts, Casinos, or Restaurants)
- 3+ years’ supervisory or management experience required
- Ability to pass a thorough background check
- CPR/First Aid Certification is preferred
- Brand ambassador and culture champion
- Demonstrated ability of developing team members in areas of responsibility
- Must be professional, energetic, self-motivated, able to motivate others, and have a positive attitude
- Computer skills essential - Microsoft Office (Excel, Word, PowerPoint)
- Professional grooming and conduct must be constantly displayed to set an example for staff
- Ability to enthusiastically interact with others
- Adaptability, flexibility, general enthusiasm for the business
- Strong communication skills
- ability to write and verbally communicate in a clear and concise manner
- Willing to learn and adapt to changes or challenges
- Ability to establish working relationships with all employees, management, and vendors
- Exercise good judgment in decision-making
- Appreciation of diversity (thought, ethnic, gender, etc.)
- Must be able and willing to work weekends, evenings and holidays
Job Duties
- Cultivate a team environment that provides exceptional customer service while directing the team and ensuring all staff members perform at a consistently high level
- Assist in hiring, retention of staff, coaching, discipline
- ensure execution of staff training programs
- Develop weekly schedules and ensure staffing levels and lead coverage is appropriate to meet the needs of the business and maximize the customer experience
- Lead and influence staff through effective motivation, leveraging individual strengths to ensure customer satisfaction and maximum productivity
- Select, develop staff and trainers for more responsibility or internal promotability into a leadership program
- Ensure execution of all employee recognition and incentive programs as directed
- Assist with inventory and controlling expenses
- Responsible for all aspects of the operation including entertainment, food, beverage, attractions and property inspections
- Maintain a safe, clean and secure environment for all guests and staff
- Continuously improves operational execution through attention to detail and adherence to Urban Air operating standards and philosophies
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
View All