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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $43,888.00 - $46,388.00
Work Schedule
Flexible
Benefits
Salary
Daily Pay access
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Job Description
WoodSpring Suites in Lebanon, TN is part of the WoodSpring Suites brand, a well-respected chain of extended-stay hotels known for offering affordable, comfortable accommodations to travelers seeking convenience and a home-like environment. The hotel operates with a commitment to guest satisfaction, cleanliness, and efficient service. WoodSpring Suites focuses on providing value through up-to-date amenities, attentive staff, and a welcoming atmosphere for both short-term and long-term stays. It is a part of a larger hospitality group that emphasizes excellence in operations and fosters a positive work culture where employees have opportunities for growth and recognition. The Lebanon location upholds these high... Show More
Job Requirements
- High school diploma or equivalent
- minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
- proficient computer skills
- strong team building skills
- excellent organizational, time management, and problem-solving abilities
- effective oral and written communication skills
- physical ability to perform tasks involving kneeling, squatting, standing, sitting, bending, and twisting for long periods
- ability to lift, push, pull up to 20lbs regularly, occasionally up to 50lbs
Job Qualifications
- Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
- proficient computer skills
- strong team building skills
- excellent organizational, time management, and problem-solving abilities
- effective oral and written communication skills
- proactive in solving problems
Job Duties
- Train and provide guidance to staff
- discuss staff performance discrepancies and training needs with General Manager
- attend and lead staff huddles
- provide hands-on support and guidance to ensure the team achieves outstanding results
- Post checks in PMS
- complete weekly labor tracker
- manage payment due reports
- postpaid outs and receipts
- Ensure the hotel is always guest ready by maintaining high standards of cleanliness and swiftly addressing any guest concerns
- monitor and follow up on guest feedback and concerns
- suggest and sell amenities
- ensure guest and property security
- Assign rooms to be cleaned by housekeeping and aide GM in inspecting rooms
- Manage inventory
- check property email
- build relationships with vendors and guests
- foster teamwork
- Network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients
- lead in-house guest sales and marketing initiatives to increase occupancy
- Assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs
- flexible for covering employee shifts as needed to ensure operational continuity in the event of unexpected absences
- Know and follow property emergency procedures and ensure the security needs of the property and guests are met
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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