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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.25 - $29.50
Work Schedule
Rotating Shifts
Day Shifts
Benefits
Paid Time Off
Paid holidays
associate room discounts
Health Insurance
Incentive programs
Training and Development
employee recognition
Job Description
Sandpiper Hospitality (SH) is a prominent player in the extended stay hospitality market, recognized as one of the fastest-growing companies in this sector. The organization has built a strong reputation for delivering consistent guest satisfaction, operational excellence, and strategic growth across its properties. With a focus on core values such as community, teamwork, and a commitment to exceptional service, Sandpiper Hospitality fosters a culture that prioritizes both associate and guest experiences. The company operates numerous extended stay hotels and continually invests in its people, technology, and property improvements to maintain its competitive edge and market leadership. Sandpiper Hospitality’s commitment to... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a supervisory or management role within the hospitality industry
- Ability to work various shifts including nights, weekends, and holidays
- Strong communication skills
- Proficiency with front desk operations and hotel management software
- Ability to handle stressful situations calmly and effectively
- Willingness to assume full responsibility when acting as General Manager
- Ability to travel occasionally
- Physical ability to perform duties
Job Qualifications
- Proven track record of driving operational efficiency and profitability
- Exceptional leadership, communication, analytical, and problem-solving skills
- Experience managing operations within major hotel brands such as Choice, IHG, Marriott
- Experience with budgeting, financial management, or project management
- Ability to motivate and develop a team
- Strong organizational skills
- Customer service orientation
- Ability to handle multiple priorities effectively
Job Duties
- Assume responsibility for working various shifts at the front desk and sharing "Manager on Duty" responsibilities with the GM
- Ensure all front desk operations, policies, and Sandpiper and brand standards are upheld
- Customarily and regularly direct the work of at least two or more employees
- Provide suggestions and recommendations regarding hiring, firing, promotion, and change of status
- Review and approve payroll
- Execute training, coaching, counseling, and annual performance appraisals for all direct reports
- Assist the GM in monitoring cash management, budgetary control measures including labor, room expense, and inventory
- Conduct sales activities and make sales calls to increase occupancy and revenue
- Meet with guests regularly, monitor social media, and resolve guest issues in a timely manner
- Ensure clean rooms, guest, and Associate satisfaction are top priorities
- Uphold the “Say Yes to a Simple Request” program
- Responsible for the protection of Company assets and company and guest information
- Provide necessary back-up duties as needed to ensure optimum operation of the hotel
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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