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Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.00 - $21.50
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Daily Pay access
Employee assistance program
career growth

Job Description

StudioRes in Leland, NC is part of Hotel Management & Consulting, Inc., a company known for operating hospitality establishments with a commitment to excellence and guest satisfaction. This establishment thrives on delivering superior service standards, maintaining property quality, and fostering positive guest experiences. The team at StudioRes is composed of dedicated hospitality professionals who work in a performance-based culture emphasizing merit, respect for personal life, and career advancement opportunities. The company prides itself on maintaining a small, efficient team, which promotes a supportive and team-oriented working environment. Located in Leland, North Carolina, StudioRes offers a dynamic work atmosphere where leadership... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
  • Proficient computer skills
  • Strong team building skills
  • Excellent organizational, time management, and problem-solving abilities
  • Effective oral and written communication skills
  • Ability to perform physical tasks involving kneeling, squatting, standing, sitting, bending, and twisting for long periods of time
  • Ability to lift, push, pull up to 20lbs regularly, occasionally up to 50lbs

Job Qualifications

  • Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
  • Proficient computer skills
  • Strong team building skills
  • Excellent organizational, time management, and problem-solving abilities
  • Effective oral and written communication skills
  • Proactive in solving problems

Job Duties

  • Train and provide guidance to staff
  • Discuss staff performance discrepancies and training needs with General Manager
  • Attend and lead staff huddles
  • Provide hands-on support and guidance to ensure the team achieves outstanding results
  • Post checks in PMS and complete weekly labor tracker
  • Manage payment due reports, postpaid outs and receipts
  • Ensure the hotel is always guest ready by maintaining high standards of cleanliness and addressing guest concerns
  • Monitor and follow up on guest feedback
  • Suggest and sell amenities
  • Ensure guest and property security
  • Assign rooms to be cleaned by housekeeping and assist GM in inspecting rooms
  • Manage inventory
  • Check property email
  • Build relationships with vendors and guests
  • Foster teamwork
  • Network within the local community to promote the property and build relationships with competitive properties, local organizations, and key clients
  • Lead in-house guest sales and marketing initiatives to increase occupancy
  • Assist with housekeeping in rooms, daily laundry duties and public space needs
  • Cover employee shifts as needed
  • Know and follow property emergency procedures and ensure security needs
  • Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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