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Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $21.94 - $29.26
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Benefits

Paid Time Off
Medical Plans
Dental and vision reimbursement
Life insurance
401(k)
Profit-Sharing plan
Employee assistance program
free uniforms
free meals while working
Scholarship Opportunities
promotion opportunities
Community volunteer initiatives

Job Description

White Castle stands as a pioneering force in the fast-food industry, being America's first fast-food hamburger chain with a remarkable legacy spanning over a century. Renowned for its unique square-shaped sliders and a commitment to quality and customer satisfaction, White Castle has created a loyal community of customers affectionately known as Cravers. With roots deeply embedded in American culture, White Castle continues to evolve and expand, aiming to craft memorable moments for customers every day. The company prides itself on fostering an inclusive, passionate, and energizing work environment where creativity and innovation are celebrated. They are dedicated to building a... Show More

Job Requirements

  • managerial and operational experience in the hospitality field
  • effective communication skills with customers and co-workers
  • leadership ability to direct shifts
  • obtain a ServSafe or state-required certification
  • proficiency in using a personal computer
  • availability to work all shifts
  • passion for customer service
  • ability to work in a fast-paced environment

Job Qualifications

  • managerial and operational experience in the hospitality field
  • ability to communicate effectively with customers and co-workers
  • leadership skills to direct and lead shifts
  • certification such as ServSafe or other state-required certificate
  • proficiency in using a PC
  • strong problem-solving and organizational skills
  • commitment to company values of inclusion, motivation, and results orientation

Job Duties

  • assist general manager with training and development
  • hire, train, motivate and develop new team members
  • communicate with team members to ensure adherence to company policies and procedures
  • oversee operational responsibilities with general manager including managing sales and minimizing costs
  • improve performance and results by motivating team to meet and exceed goals
  • supervise and lead castle team members providing guidance and direction
  • ensure sanitation standards and food handling practices are compliant with company policies
  • oversee food preparation and quality control
  • resolve customer issues to enhance satisfaction
  • oversee operations for safety compliance
  • increase profitability through marketing by utilizing provided materials

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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