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Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $60,167.00 - $73,538.00
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Work Schedule

Rotating Shifts
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Benefits

Paid holidays
Dental Insurance
Referral program
Commuter assistance
Employee assistance program
401(k) matching
Tuition Reimbursement
Paid Time Off
Opportunities for advancement
Vision Insurance
Life insurance

Job Description

HMSHost is a leading global provider of food and beverage services for travelers, operating in airports, motorways, and landmark destinations worldwide. With a commitment to delivering exceptional dining experiences and innovative service solutions, HMSHost manages an extensive portfolio of quick-service restaurants, casual dining locations, and full-service eateries. The company thrives on fostering a culture of growth, inclusion, and employee development, offering dynamic career opportunities in a fast-paced environment dedicated to excellence in hospitality. As an established player in the airport food and beverage industry, HMSHost emphasizes operational excellence, brand diversity, and sustainability, ensuring a superior guest experience with every interaction.Show More

Job Requirements

  • Ability to work shifts during various operating days and hours each week including openings, busy day parts, and closings
  • knowledge of applicable federal, state, and local sanitary, safety, and health standards including HACCP protocols

Job Qualifications

  • Minimum of 6 years food and beverage, cash handling, and customer service experience
  • minimum of 4 years supervisory or lead experience in casual dine restaurant or production kitchen
  • ability to speak, read and comprehend instructions, short correspondence, and policy documents
  • ability to converse comfortably with customers

Job Duties

  • Completes opening, daily and closing procedures/checklists in accordance with company policies/procedures
  • assists the GM/F&B Multi Unit Manager I in managing by supervising day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale
  • interviews job candidates, makes hiring, termination, advancement, promotion or other status change decisions for associates within the unit
  • reads and understands financial and operational data and reports to monitor progress towards unit goals and assigns associates to meet those objectives
  • manages the day-to-day activities of associates within a defined group of restaurants or points-of-sale
  • ensures company and branch diversity and inclusion philosophy is understood and actively executed within the restaurant
  • uses judgment and discretion to resolve customer and associate questions and problems and refers complex issues to senior leaders
  • ensures compliance with company adult beverage policies and procedures
  • assigns work tasks and prepares schedules to ensure all shifts are covered
  • actively ensures associates take mandated rest breaks and meal periods
  • ensures display areas are clean, stocked, and visually appealing
  • ensures all equipment is in good working order
  • operates cash register and voids transactions while maintaining cash security
  • monitors compliance with wellness and safety procedures and reports concerns
  • understands and performs all health and safety activities
  • places orders, receives goods, processes invoices
  • ensures current contact information for all associates is maintained

Job Qualifications

Experience

Expert Level (7+ years)


Job Location

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