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Wawa, Inc. logo

Assistant General Manager

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $25.30 - $34.10
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical
Dental
Vision
mental health benefits
Employee stock ownership plan
401(k) matching
education assistance program
store discounts
Paid Time Off
Paid parental leave

Job Description

Wawa, Inc. is a renowned convenience store and foodservice retailer committed to delivering exceptional customer experiences while fostering a supportive and inclusive workplace for its associates. Established with a focus on quality products and community connection, Wawa continues to grow as an iconic brand recognized for its commitment to convenience, service, and innovation across multiple locations. The company takes pride in promoting from within and offering extensive benefits that contribute to the financial, physical, and emotional well-being of its team members. As an Assistant General Manager (AGM) at Wawa, you will assume a pivotal leadership role where you are required... Show More

Job Requirements

  • High school diploma or GED equivalent
  • Flexible availability to work various shifts, including weekends and holidays
  • Proven leadership experience in food service or retail is a plus
  • Strong background in store operations, including staffing, training, performance management, sales building, scheduling, and expense control
  • Ability to implement change and drive results
  • Excellent communication, relationship building and interpersonal skills

Job Qualifications

  • High school diploma or GED equivalent
  • Flexible availability to work various shifts, including weekends and holidays, to meet business needs
  • Proven leadership experience, ideally in food service or retail environments is a plus
  • Strong background in store operations, including staffing, training, performance management, sales building, scheduling, and expense control
  • Ability to implement change and drive results through effective execution
  • Excellent communication, relationship building and interpersonal skills

Job Duties

  • Ensure every customer leaves satisfied by gathering feedback, solving problems, and maintaining a smooth and friendly Wawa experience
  • Execute quality and engaged training for Customer Service Associates to ensure they feel confident and capable of meeting Wawa's safety, quality and operational standards
  • Support hiring, onboarding, coaching, recognizing and motivating the team to consistently perform their best every day
  • Coordinate schedules and daily tasks to keep operations running efficiently
  • Monitor store performance - review reports, manage shrink, and identify opportunities for improvement
  • Monitor trends and proactively collaborate with peers to develop action plans that drive optimal results

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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