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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.00 - $24.75
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Disability insurance
Employee assistance program
Training and development opportunities
Job Description
MV Transportation is a leading provider of transportation services, specializing in paratransit, public transit, and shuttle operations across the United States. Known for their commitment to innovation, safety, and customer satisfaction, MV Transportation partners with local and regional agencies to deliver high-quality and reliable transit solutions. With a strong emphasis on community service and operational excellence, MV Transportation has established itself as a trusted name in the transportation industry. The company focuses on fostering an inclusive workplace that values diversity and equal opportunity, striving to create a supportive environment for all employees.
The role of Operations Manager at MV Tran... Show More
The role of Operations Manager at MV Tran... Show More
Job Requirements
- Bachelor's degree preferred
- at least three years of management experience in a paratransit or transportation environment
- strong communication skills
- ability to work independently
- knowledge of contractual obligations
- familiarity with company policies
- experience with scheduling and personnel management
- ability to manage fast paced environment
- willingness to undergo drug test and background check after conditional offer
- legal authorization to work in the United States
Job Qualifications
- Must have at least three years of management experience in a similar sized paratransit environment
- experience in scheduling and personnel management and training
- must be able to work independently and have strong written and verbal skills
- knowledge of the contractual obligations is a must
- knowledge of company policy assures consistent measures to assess a drivers' activity
- Trapeze experience preferred
- experience managing fast paced environment
Job Duties
- Effectively manage on-time performance and driver availability
- effectively manage all dispatch functions
- effectively manage customer relations through both direct contact and outreach programs
- identify, select, train and mentor location staff
- effectively and frequently communicate with location staff and support team members
- assist in overseeing safety and training programs, plans and processes to ensure compliance with company, contract and regulatory requirements
- contribute to maintain the safety culture of the division
- maintain client contact routinely to meet or exceed expectations
- assist with conducting periodic departmental audits
- daily, weekly and monthly review of key operational metrics
- implement, promote and adhere to company policies and procedures
- participate in location labor and employee relations activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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