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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $68,640.00 - $77,124.00
Work Schedule
Rotating Shifts
Job Description
HMSHost Corporation is a global leader in airport food and beverage services, dedicated to delivering exceptional dining experiences to travelers. As a part of the Avolta family, which includes well-known brands such as Dufry and Hudson, HMSHost operates in a dynamic and fast-paced environment, providing quality service and diverse culinary options at many of the world's busiest airports. The company is committed to fostering an inclusive and supportive workplace culture that values diversity, innovation, and employee growth. HMSHost is recognized for its strong emphasis on operational excellence, team collaboration, and customer satisfaction in every location it manages.
The Assistant Ge... Show More
The Assistant Ge... Show More
Job Requirements
- Ability to work shifts during various operating days and hours each week
- Ability to work during opening, busy day parts, and closing to monitor restaurant associates’ work activities
- Knowledge of all applicable federal, state, and local sanitary, safety, and health standards
- Knowledge of all procedures and protocols to comply with HACCP standards
Job Qualifications
- Minimum of 6 years food and beverage, cash handling, and customer service experience
- Minimum of 4 years supervisory or lead experience in a Casual Dine restaurant or production kitchen
- Ability to speak, read and comprehend instructions, short correspondence, and policy documents
- Ability to converse comfortably with customers
Job Duties
- Complete opening, daily and closing procedures/checklists in accordance with company policies and procedures
- Assist the GM/F&B Multi Unit Manager I in managing by supervising day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale
- Interview job candidates, make hiring, termination, advancement, promotion or any other status change decisions for associates within the unit
- Promote HMSHost as an employer of choice within the local community
- Read and understand financial and operational data and reports to monitor progress towards unit goals and assign associates to meet those objectives
- Manage the day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale
- Ensure company and branch diversity and inclusion philosophy is understood and actively executed within the restaurant
- Use judgment and discretion to resolve customer and associate questions and problems and determine when to refer more complex issues to senior level leaders
- Ensure compliance with all company adult beverage policies, and ensure all restaurant staff understand and follow AB procedures
- Assign work tasks and activities, prepare schedules, and ensure that all shifts are covered
- Actively ensure all associates take all mandated rest breaks and meal periods
- Ensure display areas are appropriately clean, stocked, and visually appealing
- Ensure all equipment is in good working order
- Operate cash register and void transactions as needed while following all HMSHost cash handling policies and procedures, and maintain proper security of cash at all times
- Monitor compliance with wellness and safety procedures and guidelines, build awareness about wellness and safety, and report any safety concerns to the GM
- Understand and perform all Health and Safety activities as specified in the Manager’s Guide to Associate Health and Safety
- Place orders for individual units, receive goods, process invoices
- Ensure that the company has most current contact information for all associates working in the restaurant
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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