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Raging Waves

Assistant General Manager

Yorkville, IL, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $85,000.00 - $95,000.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
performance-based incentives
competitive salary
Healthcare coverage
employee development

Job Description

Lucky Strike Entertainment, formerly known as Bowlero Corp, stands as one of the world’s leading location-based entertainment platforms. With a significant footprint encompassing over 360 venues across North America, Lucky Strike Entertainment offers a diverse range of experiential offerings including bowling, amusements, water parks, and family entertainment centers. The company is also the proud owner of the Professional Bowlers Association, recognized as the premier major league of bowling. This vibrant platform not only hosts millions of fans worldwide but also continues to grow its media presence, enhancing its brand visibility and engagement. The essence of Lucky Strike Entertainment lies in... Show More

Job Requirements

  • 3+ years of leadership experience in attractions, waterparks, hospitality, or similar environments
  • Experience supervising teams in fast-paced, high-volume operations
  • Strong communication, leadership, and problem-solving skills
  • Knowledge of safety standards, guest service, and basic operational practices
  • Ability to work flexible hours including nights, weekends, and holidays
  • Certified Pool Operator (CPO)
  • CPR/AED/First Aid Certification
  • ServSafe/TIPS
  • Be trained on all park positions and act as trainer for any position
  • Experience with lifeguard programs (StarGuard Elite, Jeff Ellis & Associates, or similar)

Job Qualifications

  • 3+ years of leadership experience in attractions, waterparks, hospitality, or similar environments
  • Experience supervising teams in fast-paced, high-volume operations
  • Strong communication, leadership, and problem-solving skills
  • Knowledge of safety standards, guest service, and basic operational practices
  • Ability to work flexible hours including nights, weekends, and holidays
  • Certified Pool Operator (CPO)
  • CPR/AED/First Aid Certification
  • ServSafe/TIPS
  • Be trained on all park positions and act as trainer for any position
  • Experience with lifeguard programs (StarGuard Elite, Jeff Ellis & Associates, or similar)

Job Duties

  • Support the GM in daily operations across aquatics, attractions, food & beverage, admissions, retail, and facilities
  • Accomplish park objectives by managing staff
  • planning and evaluating park activities, exclusive events, and general admission special events
  • Assist General Manager in execution of promotion and upselling to increase sales and overall revenue
  • Provide leadership and guidance to supervisors and frontline teams to ensure smooth, safe, efficient park operations
  • Assist with staffing, hiring, scheduling, and employee development
  • Help oversee guest service standards, responding to escalated guest needs
  • Support compliance with all health, safety, aquatics, food service, and regulatory requirements

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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