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Castle Park

Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $105,000.00 - $115,000.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
performance-based incentives
Healthcare coverage
Career development opportunities
Employee Discounts

Job Description

Lucky Strike Entertainment, formerly known as Bowlero Corp, is a leading name in the location-based entertainment industry with over 360 locations across North America. Specializing in experiential entertainment, Lucky Strike offers diverse attractions including bowling, arcade games, water parks, and family entertainment centers that cater to a wide range of guests. The company has distinguished itself as one of the premier platforms for fun and social experiences, also owning the Professional Bowlers Association, a major league of bowling with millions of fans worldwide. Lucky Strike is recognized for providing vibrant, engaging environments where guests can enjoy more than just traditional... Show More

Job Requirements

  • high school diploma or equivalent
  • minimum 3 years management experience in food service or entertainment operations
  • ability to work flexible hours including weekends and holidays
  • strong leadership and communication skills
  • familiarity with POS systems
  • problem-solving skills
  • ability to manage multiple tasks simultaneously

Job Qualifications

  • 3+ years of management experience in kitchen, bar, restaurant, and food service operations
  • bachelor’s degree
  • basic business math and accounting skills
  • strong analytical and decision-making skills
  • strong team player
  • exceptional people developer
  • customer service pro
  • knowledge of POS register systems
  • solid communication skills

Job Duties

  • help develop financial operational plans/budgets and monitor their performance to achieve center's financial goals including driving food and beverage sales
  • partner with General Manager to review and control labor costs and other expenses
  • manage day-to-day operations including scheduling, planning, organizing, and communicating with team
  • recruit, train, and support center management and staff
  • foster high morale and provide coaching for leadership development
  • address center-level HR and loss prevention issues
  • conduct regular management meetings to review performance and adjust plans
  • review profit and loss statements weekly/monthly with General Manager
  • achieve and maintain guest service goals ensuring customer complaints are resolved
  • oversee and expand Food and Beverage program ensuring high quality and guest satisfaction
  • provide training to ensure consistent execution of corporate initiatives
  • work varying shifts including weekends, holidays, and extended hours as needed

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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