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White Castle

Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $21.94 - $29.26
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Work Schedule

Rotating Shifts
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Benefits

Paid Time Off
Medical
Dental/Vision
Life insurance
401(k)
Profit-sharing
Employee assistance program (EAP)
free uniforms
Free Meals
Scholarship Opportunities
opportunities for growth

Job Description

White Castle is America’s first fast-food hamburger chain, boasting over a century of service dedicated to satisfying the cravings of customers nationwide. As a pioneer in the fast-food industry, White Castle has consistently set high standards for quality, innovation, and customer satisfaction. With a rich history that dates back more than 100 years, this family-owned business has perfected its iconic Slider recipe, earning significant accolades including being named Time Magazine’s "Most Influential Burger of All Time" in 2014. Beyond the delicious menu offerings, White Castle is committed to fostering a workplace that values innovation, inclusivity, and career growth, which has... Show More

Job Requirements

  • Managerial and operational experience in the hospitality field
  • Communicate with customers, co-workers and understand instructions
  • Lead and direct shifts
  • Obtain a ServSafe or other state required certification
  • Proficient on a PC

Job Qualifications

  • Experience in managerial and operational roles within the hospitality field
  • Strong communication skills with customers and co-workers
  • Ability to lead and direct shifts effectively
  • Valid ServSafe or other state required certification
  • Proficiency with personal computers
  • Demonstrated ability to motivate and develop team members
  • Knowledge of food preparation, sanitation, and safety standards
  • Strong organizational and problem-solving skills

Job Duties

  • Assist General Manager with training and development
  • Hire, train, motivate and develop new team members
  • Communicate with team members to ensure adherence to company policies and procedures
  • Oversee operational responsibilities in conjunction with General Manager
  • Adhere to company standards and service levels to increase sales and minimize costs including food, beverage, supply, utility and labor costs
  • Improve performance and results of Castle by motivating team to focus on meeting and exceeding all goals and delivering the expected profit
  • Supervise and lead castle team members by providing guidance and direction in conjunction with the General Manager
  • Ensure all aspects of sanitation such as product preparation, stock rotation, food handling and general cleanliness are in compliance with operational standards and company policies
  • Oversee food preparation and quality control
  • Have a true passion for making customers happy by supervising operations and working with Crew Managers to resolve issues and take appropriate action to turn dissatisfied customers into happy customers
  • In conjunction with the General Manager, oversee operations for adherence to safety standards and a safe work environment at all times
  • Increase profitability through marketing by optimizing and using all materials provided by the Marketing Department

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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