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Twistee Treat, USA logo

Assistant General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Career development opportunities
Paid training

Job Description

Our company is a reputable hospitality business committed to delivering exceptional experiences to our guests through dedicated service and operational excellence. We pride ourselves on cultivating a positive work environment where team members are valued and encouraged to grow professionally. As a company, we understand the importance of leadership that not only embodies our values but also drives our mission forward. We are seeking a dynamic and hands-on Assistant General Manager (AGM) to join our team and support the General Manager in executing the vision and direction of our establishment.

The Assistant General Manager plays a critical role in l... Show More

Job Requirements

  • Must be able to lift up to 15-20 lbs
  • Must have working knowledge of computers
  • Must agree to background and credit check
  • Must be eligible to work in the United States
  • Must possess a valid driver’s license
  • Must have a manager’s Food Safety Certificate
  • Must have a flexible schedule to match GM scheduling guidelines

Job Qualifications

  • Bachelor’s degree preferred
  • Experience in restaurant or hospitality management
  • Strong leadership and communication skills
  • Proficiency with scheduling and labor forecasting
  • Knowledge of inventory and ordering processes
  • Ability to manage cash and financial transactions
  • Manager’s Food Safety Certificate
  • Valid driver’s license
  • Bilingualism a plus

Job Duties

  • Lead shifts focusing on guest experience, control labor costs, minimize food waste, ensure recipe accuracy and speed of service, maintain cleanliness and productivity
  • Write schedules balancing labor needs and guest service
  • Coordinate training with Certified Trainers and assist in validation
  • Assist with interviewing and hiring using structured questionnaires, provide candidate feedback
  • Manage cash handling including deposits, drawer counts, petty cash during shifts
  • Collaborate in inventory management and accurate ordering
  • Monitor food, labor, and supply costs to maintain budget margins

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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