Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $60,000.00 - $70,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible schedule
Job Description
The hiring company is a prominent hotel that prides itself on delivering exceptional hospitality services and a memorable guest experience. With a focus on providing top-tier accommodations and amenities, the hotel's mission centers on exceeding guest expectations through outstanding service, a welcoming atmosphere, and a commitment to quality. As a key player in the hospitality industry, the hotel maintains a strong reputation for professionalism, attention to detail, and an inviting environment conducive to both leisure and business travelers.
The role of Assistant General Manager is pivotal within the hotel, supporting the General Manager by overseeing various operational aspects includin... Show More
The role of Assistant General Manager is pivotal within the hotel, supporting the General Manager by overseeing various operational aspects includin... Show More
Job Requirements
- minimum of 3 years of experience in a supervisory or management role in hotel operations
- strong communication, problem-solving, and interpersonal skills
- proficiency with computers and reservation or property management systems
- ability to remain calm and professional under pressure
- flexible schedule availability including evenings, weekends, and holidays
- some locations may require a drivers license and insurability to operate company vehicles
- bilingual skills are a plus
Job Qualifications
- minimum of 3 years of experience in a supervisory or management role in hotel operations
- f and b experience highly desired
- strong communication skills
- problem-solving skills
- interpersonal skills
- proficiency with computers and reservation or property management systems
- ability to remain calm and professional under pressure
- flexible schedule availability including evenings, weekends, and holidays
- some locations may require a drivers license and insurability to operate company vehicles
- bilingual skills are a plus
Job Duties
- lead by example and role model the expected behaviors while projecting a sense of urgency in responding to guests needs
- assist with the development of departmental budgets
- manage expenses to ensure achievement of monthly and annual budget
- control expenses as required to achieve budgets
- ensure compliance with and achievement of brand standards
- ensure new hire onboarding is completed in a timely manner
- departmental and job safety training is completed
- ensure all required training is conducted to maintain compliance with company and brand standards and or regulatory compliance
- track and monitor guest satisfaction scores and comments
- follow-up on guest concerns
- manage trending issues
- ensure appropriate departmental supplies are maintained and par levels are managed
- ensure employees have supplies needed to efficiently and effectively perform their jobs
- ensure property standards are being maintained by identifying cleanliness and maintenance issues by proper use of inspection and maintenance request forms
- ensure proper and consistent inspections are conducted, based on assigned areas of responsibility, and logs are maintained
- ensure all systems are working and maintained according to established standards
- ensure all computer and tracking systems are utilized and maintained to established standards
- employees are trained as appropriate
- train and develop employees for promotional opportunities
- ensure proper security measures are in place and followed to ensure the safety of the staff and guests
- ensure all time and pay data for employees is accurately recorded and reported in a timely manner to ensure accurate and timely pay to team members
- ensure compliance with all state and local jurisdictions requirements related to hours and wages
- willingness and ability to work all functions within assigned responsibility to cover for breaks, absences, and staffing shortages
- ability to work all shifts
- other duties as specified by the General Manager on an as needed basis
Browse restaurant and hotel jobs on OysterLink.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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