Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
401(k) retirement match
Paid holidays
Paid Time Off
Employee assistance program
Job Description
Peachtree Group is a well-established hospitality company known for its commitment to delivering exceptional guest experiences across its portfolio of hotels and resorts. As a leader in the hospitality industry, Peachtree Group maintains high standards for service quality, cleanliness, and guest safety, ensuring that every visitor enjoys a memorable and comfortable stay. The company fosters a collaborative work environment that values employee development and customer satisfaction, making it a preferred choice for both guests and professionals seeking a dynamic career in hospitality management.
The Assistant General Manager position at Peachtree Group plays a vital role in maintaining the smooth ... Show More
The Assistant General Manager position at Peachtree Group plays a vital role in maintaining the smooth ... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in hotel management or related field
- Proficiency with front office software systems
- Strong organizational and multitasking skills
- Excellent problem-solving abilities
- Ability to work flexible hours including weekends and holidays
- Valid driver’s license
Job Qualifications
- Proven experience in hospitality management or a similar role
- Strong leadership and interpersonal skills
- Excellent communication and guest service abilities
- Knowledge of front office systems and reservation software
- Ability to analyze financial data related to room revenue and occupancy
- Skilled in scheduling and team management
- Familiarity with safety and accident prevention programs
- Ability to handle guest complaints and resolve issues efficiently
Job Duties
- Respond to all guest requests, complaints and/or accidents presented at the Front Desk or through reservation, comment cards, letters and/or phone calls in an attentive, efficient, and courteous manner
- Follow-up to ensure guest satisfaction
- Maximize room revenue and occupancy by reviewing status daily
- Analyze variances, monitor credit card report and maintain close observation of daily house count
- Prepare team member schedules according to business forecast, payroll budget guidelines and productivity requirements
- Have effective interviewing skills and ability to recruit team members
- Operate all aspects of the front office system, including software maintenance, report generation and analysis, and simple programming
- Be knowledgeable about the accident prevention program, including safety committee, education/enforcement, and communication of safety issues through department meetings
- Effectively investigate, report and follow-up on employee and guest accidents
OysterLink is a restaurant, hospitality, and hotel job platform.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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