Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $59,000.00 - $80,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Bonuses
Professional development opportunities
Job Description
Residence Inn by Marriott Melbourne is part of Marriott International, a global leader in the hospitality industry known for its dedication to quality, innovation, and outstanding guest experiences. Located at 1430 S Babcock St, Melbourne, Florida, Residence Inn caters primarily to extended-stay guests, offering spacious suites with full kitchens that provide the comforts of home combined with excellent business and leisure services. This hotel emphasizes a welcoming environment built on teamwork, inclusivity, and delivering personalized services to meet the unique needs of each guest. As part of Marriott's extensive portfolio, Residence Inn thrives on a culture where associates’ diverse backgrounds,... Show More
Job Requirements
- High school diploma or GED
- minimum four years experience in guest services, front desk, housekeeping or related area
- or two-year degree in related field with minimum two years experience
- strong leadership and operational skills
- excellent communication and interpersonal skills
- knowledge of brand standards and hospitality operations
- ability to manage financial responsibilities
- understanding of workplace safety regulations
- capability to coach and develop employees
- proficiency with scheduling and performance management software
- commitment to equal opportunity employment practices
Job Qualifications
- High school diploma or GED with four years of experience in guest services, front desk, housekeeping, or related area
- or 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major with two years of related experience
- strong leadership and communication skills
- experience in managing multi-department operations
- knowledge of brand standards and customer service principles
- ability to manage financial and accounting processes
- familiarity with OSHA regulations and workplace safety
- skills in coaching and developing teams
- ability to solve guest and employee concerns effectively
- proficiency in scheduling tools and performance management
- commitment to promote an inclusive and culturally diverse workplace
Job Duties
- Support operational and financial management of the property
- verify all brand standards are maintained
- manage operations of all property departments
- promote Guarantee of Fair Treatment and Open Door policies
- maintain a viable key control program
- ensure compliance with local, state, and federal regulations
- provide a safe working environment in compliance with OSHA/MSDS
- manage finance and accounting functions including accounts payable, receivable, payroll, and banking
- review financial statements and performance data for cost reduction and improvement
- comply with corporate accounting procedures
- perform annual quality audits with General Manager and Regional Director
- stay readily available and approachable for employees
- demonstrate professionalism and lead by example
- assist with team scheduling and ensure staffing levels meet guest expectations
- set performance expectations with General Manager
- assist supervisors with coaching and counseling
- solicit feedback for continuous improvement
- extend professionalism and courtesy to guests
- motivate staff to resolve guest and employee concerns
- provide excellent customer service and be approachable
- take proactive approaches to guest concerns
- help employees understand and exceed guest expectations
- verify thorough orientation for new team members
- handle employee concerns proactively
- ensure hiring practices comply with I-9 and EEO requirements
- promote a culturally diverse workplace
- perform other duties as assigned and needed
OysterLink helps restaurants, hotels, and hospitality businesses hire.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: