Assistant General Manager

Temecula, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $27.00 - $29.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Paid Time Off

Retirement Plan

Professional development opportunities

Flexible work schedule

Paid holidays

Employee Discounts

Job Description

The hiring company is a community-oriented Homeowners Association (HOA) management organization located in Temecula, CA. They specialize in managing single-family and multifamily residential communities with a strong focus on property maintenance, resident satisfaction, and effective governance. This organization prides itself on maintaining well-kept neighborhoods while fostering positive communication between homeowners, board members, and vendors. As a cornerstone entity in community management, they employ a proactive, customer-service-driven approach and emphasize teamwork and collaboration to enhance the living experience of all residents.

The role of Assistant General Manager is pivotal within this HOA management company. Serving as a vital link betwee... Show More

Job Requirements

At least 2 years of experience in single-family, multifamily, or leadership roles
Understanding of Association Board of Directors' functions and General Manager interactions
Customer service driven and team oriented with consultative skills
Effective project management abilities
Excellent written and oral communication skills
Conflict resolution techniques
Must be able to work onsite at 32423 Sommers Bnd, Temecula, CA
Ability to prioritize and manage multiple projects concurrently

Job Qualifications

Minimum of 2 years of experience in single-family or multifamily property management or a related leadership role
Knowledge of the roles and responsibilities of the Association Board of Directors and the General Manager
Customer service orientation with a consultative approach to assisting residents and stakeholders
Strong project management skills and the ability to handle multiple tasks simultaneously
Excellent written and oral communication skills
Conflict resolution capabilities
Proficiency in data entry and database management
Ability to interpret financial documents such as Balance Sheets, Income Statements, and budget reports
Experience in vendor management and coordinating capital projects

Job Duties

Assist General Manager with implementation of Board policy and directives within the scope of the management agreement
Work with the board on strategic initiatives, policy governance and association projects
Walk and inspect property, ensure property is well maintained and HOA code, compliance, rules & regulations are adhered
Issue violation letters to homeowners and follow-up to ensure corrected
Meet and greet homeowners, residents, members of the Board of Directors, maintenance vendors and contractors
Research and respond to inquiries in-person, by phone, and email
Data enter and update information in the database
Record and track documents and information
Assist in creating and managing the budgets
Review financial reports, interpret Balance Sheet, Income Statement, Operating Expenses, and reserves
Submit RFPs, manage the bidding and vendor selection process
Develop vendor relationships and manage capital projects
Assist with maintenance requests and work orders
Schedule and coordinate maintenance vendors and contractors for work to be done onsite
Assist in preparing board packages
Coordinate and schedule monthly and annual board meetings
Create and send out weekly mass communications by mail and email to homeowners notifying them of maintenance onsite, HOA guidelines, and community events
Assist homeowners in completing architectural review forms and follow-up with homeowners on the Board's decision
Assist with other projects as assigned

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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