Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $45,000.00 - $50,000.00
Work Schedule
Weekend Shifts
Benefits
Paid Time Off
Medical Coverage
Dental Insurance
vision coverage
Employee shift meals
Guest discount
Employee assistance program
Restaurant Discounts
employee appreciation party
Job Description
30hop American Kitchen and Bar is a vibrant and upscale casual dining establishment with a commitment to exceptional hospitality, bold flavors, and a welcoming atmosphere. Founded in Coralville, Iowa, 30hop has rapidly expanded to six locations across the Midwest, including Iowa, Nebraska, Kansas, and Missouri. Each location is designed to provide guests with an inviting environment where they can enjoy premium American cuisine paired with excellent customer service. Known for its innovative menu, lively ambiance, and passionate team, 30hop is dedicated to creating memorable dining experiences for its guests. As a Midwest-based full-service bar and kitchen, 30hop blends quality food... Show More
Job Requirements
- At least 2 years of relevant restaurant experience
- Must be 21 years of age or older
- Must be able to pass the ServSafe training
- Prolonged periods of standing and walking
- Must be able to lift and carry trays or other items up to 40lbs
Job Qualifications
- At least 2 years of relevant restaurant experience
- Must be 21 years of age or older
- Must be able to pass the ServSafe training
Job Duties
- Assist General Manager and Assistant General Manager with leading front-of-house pre-shifts rallies
- Assist with all accountability standards such as daily duties, server phase work, bar phase work etc.
- Oversee the performance and job functions of the FOH staff during the shift
- Work FOH staff shifts, ensuring the team is winning on fast and friendly service
- Assist with providing the necessary tools/checklists for front-of-house staff to effectively set the stage of the restaurant and ensure readiness and presentability
- Assist with the success and growth of front-of-house staff
- Monitor the productivity, performance and urgency of team members most notably our commitment to fast and friendly service
- Be comfortable and ready to work in any FOH role (host, bar, serve, assist expo) when needed
- Monitor equipment and facility repair/cosmetic needs and report any issues to the AGM and GM
- Actively engage our guests by making personal touches and be the face of 30hop
- Ensure the satisfaction of our guests, with genuine empathy hear their concerns use comping privileges as necessary
- Take the 15 Rules of Hospitality to heart, display them, coach them, encourage and enforce them
- Communicate with AGM and GM, asking for help when necessary
- Show up to work on time
- Maintain a clean and presentable appearance, value your professional presentation
- Move with a sense of urgency set the tone for your shift
- Bring a positive attitude and energy to work
- Own their shift
- Have the hard conversations with the AGM or GM, when someone is not performing to our standard course
- Be willing and able to work past scheduled hours in cases of call-ins and unexpected business spikes
- Know and use the core values to manage and make decisions, and inspire others to do the same
- Run badass shifts with a focus on the guest experience
- Prioritize and use time wisely balancing floor vs. ongoing duties
- Communicate effectively with team members on all levels be it via face-to-face, 7Shifts, meetings, or Slack
OysterLink supports hiring across hospitality industries.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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