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Raging Waters

Assistant General Manager

Fontana, CA, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $145,000.00 - $155,000.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
performance-based incentives
competitive compensation
Employee Development Programs
flexible scheduling

Job Description

Lucky Strike Entertainment, formerly known as Bowlero Corp, is a leading location-based entertainment company with over 360 venues across North America. The company specializes in providing immersive and engaging experiences through bowling, amusements, water parks, and family entertainment centers. Lucky Strike Entertainment is recognized for its innovative approach to entertainment, combining excitement and social interaction to create memorable moments for guests. As the proud owner of the Professional Bowlers Association, the company also plays a significant role in the competitive bowling scene, reaching millions of fans globally through its media presence. This blend of entertainment expertise and a commitment to... Show More

Job Requirements

  • 3+ years of leadership experience in attractions, waterparks, hospitality, or similar environments
  • experience supervising teams in fast-paced, high-volume operations
  • strong communication, leadership, and problem-solving skills
  • knowledge of safety standards, guest service, and basic operational practices
  • ability to work flexible hours including nights, weekends, and holidays

Job Qualifications

  • 3+ years of leadership experience in attractions, waterparks, hospitality, or similar environments
  • experience supervising teams in fast-paced, high-volume operations
  • strong communication, leadership, and problem-solving skills
  • knowledge of safety standards, guest service, and basic operational practices
  • ability to work flexible hours including nights, weekends, and holidays
  • certified pool operator (CPO)
  • CPR/AED/First Aid certification
  • ServSafe/TIPS
  • be trained on all park positions and act as trainer for any position
  • experience with lifeguard programs (StarGuard Elite, Jeff Ellis & Associates, or similar)

Job Duties

  • Support the GM in daily operations across aquatics, attractions, food & beverage, admissions, retail, and facilities
  • accomplish park objectives by managing staff
  • planning and evaluating park activities, exclusive events, and general admission special events
  • assist General Manager in execution of promotion and upselling to increase sales and overall revenue
  • provide leadership and guidance to supervisors and frontline teams to ensure smooth, safe, efficient park operations
  • assist with staffing, hiring, scheduling, and employee development
  • help oversee guest service standards, responding to escalated guest needs
  • support compliance with all health, safety, aquatics, food service, and regulatory requirements
  • work closely with aquatics leadership to ensure lifeguard training, performance, and safety programs meet standards
  • assist with monitoring operational budgets, inventory management, labor controls, and expense management
  • conduct operational walk-throughs to ensure cleanliness, safety, and equipment functionality
  • support emergency procedures, incident response, and documentation
  • maintain positive relationships with guests, vendors, and team members
  • act as the park leader in the GM's absence

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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